Deleting a user
Typically, it is the responsibility of the Authorizer Administrator to delete administrator users and the User Administrator to delete non-administrator users.
IMPORTANT: When you delete a local user, SPP deletes the user permanently. If you delete a directory user that is part of a directory user group, the next time it synchronizes its database with the directory, SPP will add it back in.
To delete a user
- Navigate to User Management > Users.
- In Users, select a user from the object list.
- Click Delete.
- Confirm your request.
Setting a local user's password
It is primarily the responsibility of the Authorizer Administrator to set passwords for administrators. The User Administrator and Help Desk Administrator set passwords for non-administrator local users. These administrators can only set passwords for local users. Directory user passwords are maintained in an external provider, such as Microsoft Active Directory.
To set a local user's password
- Navigate to User Management > Users.
- Select a local user from the object list and perform one of the following:
- From the toolbar options, select Set Password.
- On the Properties tab, click Set Password.
- In the Set Password dialog, enter the new password.
- If you want to require the user to change their password during their next login, make sure the User must change password at next login check box is selected.
- Click Set Password. You must comply with the password requirements specified in the dialog. For more information, see Local Password Rule..
Unlocking a local user's account
If you are unable to log in, your account may have become "locked" and is therefore disabled. For example, if you enter a wrong password for the maximum number of times specified by the account Lockout Threshold settings, SPP locks your account. For more information, see Local Login Control..
Typically, it is the responsibility of the Authorizer Administrator to unlock administrator accounts, and the User Administrator and Help Desk Administrator to unlock non-administrator local users.
To unlock a local user's account
- Navigate to User Management > Users.
- Select a "locked" user from the list.
- From the toolbar options, select Unlock.
User Groups
NOTE: The User Groups page is accessible from the following locations:
SPP allows you to either create a local group that exists and is managed within SPP only, or add a directory group that is synchronized from an external Active Directory or LDAP server. Then a Security Policy Administrator can add one or more user groups to an entitlement, which will authorize members of the group(s) to request access to the accounts and assets governed by the entitlement's access request policies.
User Groups is available to the Authorizer Administrator, User Administrator, Security Policy Administrator, Help Desk Administrator, Auditor, and Asset Administrator. Not all functionalities will be available to all user types.
The User Groups view displays the following information about the selected user or directory group.
Use these toolbar buttons to manage users.