When you join a host with the Sudo Plugin to a policy group you are required to enter a password. The Join password is the password for the pmpolicy user that was set when the qpm-server was configured. For more information about pmpolicy service account, see Configuring the Safeguard for Sudo Primary Policy Server.

If the Join operation does not recognize the pmpolicy user password, you will receive an error message with the following snippet:

Enter join password for remote user:pmpolicy@example.com: 

[FAIL] 
   - Failed to copy file using ssh. 
   - Error: Failed to add the host to the list of known hosts 
      (/var/opt/quest/qpm4u/pmpolicy/.ssh/known_hosts). 
      Permission denied (gssapi-keyex,gssapi-with-mic,publickey,keyboard-interactive). 

   ** Failed to setup the required ssh access. 
   ** The pmpolicy password is required to copy a file to the primary 
   ** policy server. 
   ** To complete this configuration, please rerun this command and 
   ** provide the correct password. 

      - ERROR: Failed to configure pmclient user 
      - ERROR: Configuration of qpm4u unsuccessful. 
      - ERROR: Installation log file is 
        /opt/quest/qpm4u/install/pmjoin_plugin_output_20121022.log 
[1][root@sles10-qa ~]#

Run the Join operation again entering a correct password.