To update the views in the Job Queue Info, choose F5. If the view focus is on a base object then the whole display is updated and the hierarchy tree is closed. This update refreshes the contents of all views.This update also refreshes the contents of other views.

The views can only ever display a snap-shot of the queue because the contents of the Job queue is continually changing. Therefore, when a node is opened or the view is updated, the necessary information may have already been deleted from the Job queue. If this is the case, the corresponding entry in the hierarchical display is deleted or the corresponding element is not shown.

Changing the column configuration in the Job Queue Info program

In some of the program views, you can specify which columns are to be displayed.

To specify which columns to display

Select a node in the hierarchical display and select Configure columns from the context menu.

Select the columns you want to display by moving through the list and accepting with the arrow buttons, then change the order in which they are displayed.

To change the width of the columns on display

Double-click a column boundary to optimize the column width.
Use Shift + double-click for a column boundary to optimize the width of all columns.

Changing program settings in the Job Queue Info

You can adjust the program settings to suit your requirements. You can find the program settings for the user configuration in the One Identity Manager database.

To change the program settings

In the Job Queue Info, select the Database > Settings menu.

Language settings

Common language: Language for formatting data, such as data formats, time formats or number formats.
Other user interface language:Language for the user interface. The initial program login uses the system language for the user interface. Changes to the language settings take effect after the program has been restarted.The language is set globally for all One Identity Manager programs, which means the language setting does not have to be configured for each program individually.

Database queries

Result limit: Number of entries to load and display for processes or process steps.
Polling interval: Number of seconds between queries. The views are updated at the end of every interval. If the value is 0, the views are not updated. In this case, use F5 to update.

Server state

Job servers HTTP port: HTTP port at which the One Identity Manager Service operates for polling the server state of the Job server. The default value is port 1880.
Status query timeout (s): Maximum duration of a status query. Job servers that do not respond within this time limit are considered unavailable.

Process history

Only show processes with errors: Limits the process history display to processes with errors. The setting does not effect how the process history is recorded, only how it is displayed.

Helpful keyboard shortcuts for working with Job Queue Info

The following keyboard shortcuts are helpful for the daily work with Job Queue Info. Some of the keyboard shortcuts are available only if the logged-in user has the corresponding program functionality.

Table 2: Shortcuts in Job Queue Info
Shortcut	Usage
F5	Reload the data.
Shift + Select or Ctrl + Select	Multi-select process steps.
Ctrl + F2	Mark individual process steps with a bookmark.
F2 or Shift + F2	Switch between the marked process steps.
Ctrl + C	Copy selected data to the clipboard.
Ctrl + T	Set new start time for a process step.
Ctrl + R	Change the number of retries for a process step.
Ctrl + S	Reset start time of a process step.
Ctrl + P	Increase the priority of a process step.

Seleziona il prodotto:

Per una maggiore efficacia, compilare l'Obiettivo della chat:

Soluzioni consigliate per il problema

Identity Manager 9.3 - Process Monitoring and Troubleshooting Guide

Updating views in the Job Queue Info