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Title
Error: "[840002] Success process step with ID ef30df40-138b-4245-943f-5ed9a07c514e was not found." -
Description
A custom process with Delay job step component causes a frozen job. The error is:
"[840002] Success process step with ID ef30df40-138b-4245-943f-5ed9a07c514e was not found."
The full error, e.g.:
"2016-12-19 11:04:18 +01:00 - VI.JobService.JobComponents.DelayComponent - b96077d1-e7fe-434e-8079-828e2aeb1453: Errors occured
Delaying process step for period 00:01:00.
[840002] Success process step with ID 8bf48d6d-6d41-4ca4-ae42-943fbd3d8abe was not found.
at VI.JobService.ProcessorThread._ThreadFunction()
at VI.JobService.ProcessorThread._ExecuteJob(Job job, JobResult result)
at VI.JobService.JobComponents.DelayComponent.Activate(String task)
at VI.JobService.JobComponents.DelayComponent._TaskDelay()" -
Cause
This is a product defect (27114).
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Resolution
WORKAROUND
None.
STATUS
This will be fixed on a future release of the product. If you require this immediately corrected, please contact Support for a hotfix referencing the defect ID 27114. -
Change Request
27114