How to check if auto update is enabled (4339326)

Auto update is used to upgrade job servers, front ends and web applications. When a hot fix, dll or upgrade of the software package is completed the files are updated in the Identity Manager database. To ensure that the other components receive those files the Auto Update is used to distribute these files.

To confirm that Auto update is enabled follow the steps below:

• Open Designer and click on Edit configuration parameters

• Expand Common and look for Autoupdate, this configuration parameter is enabled out of the box. As seen two child configuration parameters are available for this parent.

AllowOutOfTimeApps - This configuration parameter controls the behavior of the front end tools when an update occurs. There are four possible values.

0 - The front end user will be prompted that an update is required and the front end tool will shutdown immediately

1 - The front end user will be prompted that an update is required and will have the option to defer the update to a later time

2 - The front end user will be prompted that an update is required and will have the option to defer the update two times

3- The front end user will be prompted that an update is required and will have the option to defer the update three times

ServiceUpdateType - This configuration parameter controls how the job servers are updated. There are three possible values:

Auto - Job servers without parent job servers get their assemblies directly from the database, all others are delivered via the queue

DB - The assemblies are taken directly from the database

Queue - Assemblies are distributed as process parameters

• Click on Add Job Server

• For each job server listed confirm that the no automatic software update is unchecked. If this option is checked the job server will ignore the updates. 

Next check the web application for automatic updates.

• Navigate to the webdesigner.configfileeditor application and open it

C:\inetpub\wwwroot\IdentityManager\bin

• Login with the appropriate credentials
• Expand Automatic update and ensure that the check box next to Enable automatic updates is checked

• If it is unchecked, check the box and click on file and then save.

Lastly open the job queue info application and login

C:\Program Files\One Identity\One Identity Manager

• Click on the job servers and notate the option no automatic updates check box

This tells us which job servers have the automatic update turned off

• Next click on the web servers tab

The auto update column tells us which web servers have automatic update enabled