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Title
Requesting service items with dependencies causes an error in the angular portal -
Description
After creating dependencies for service items, when requesting those service items an error will be displayed in the angular portal:
At least one product in your shopping cart cannot be requested. -
Cause
Product defect -
Resolution
WORKAROUND:
For the dependent service item, set this to a multi request-able service item.
STATUS:
This has been addressed in Identity Manager versions 9.2.2 and 9.3.0 and above. If impacted by this issue, please contact support and request a hotfix for defect number 455814. -
Change Request
455814