To create a Fiddler capture, follow the instructions are below.
1. Download FiddlerCap
https://www.telerik.com/fiddler/fiddlercap
2. Close all instances of the Safeguard Desktop Client.
3. Run the FiddlerCapSetup.exe file.
4. FiddlerCap will start automatically when the installer completes.
5. Inside FiddlerCap, click 'Decrypt HTTPS traffic' checkbox.
6. Inside FiddlerCap, click the Clear Cookies button and then the Clear Cache button.
7. Inside FiddlerCap, click the 1. Start Capture button.
8. Run the script
9. Click the 3. Save Capture button. Save the .SAZ file to your desktop.
10. Emai or attachl the .SAZ file to the Service Request.