반품
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제목
User receiving mail notification from a different Management Policy was not granted -
설명
A HelpDesk member performs any task to a user from a second Management Policy. When the Helpdesk Workflow is triggered the user is receiving a notification message from a different Management Policy.
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원인
This is a product defect (TF00244448) -
해결 방안
Workaround
Create a separate HelpDesk scope Users or Group for managing the respective management policy only.
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변경 요청
TF00244448