NS Lookup
Use the NS Lookup query to obtain the domain name server or IP address of the specified host in relation to the Safeguard for Privileged Passwords Appliance.
Navigate to Administrative Tools | Settings | Appliance |Diagnostics.
Table 112: NS Lookup diagnostic test settings
Network Interface |
Select the network interface to issue the diagnostic command:
- Network (X0): To query at the primary interface.
|
IP or Hostname |
Enter the remote host's IP address or Hostname. |
Record Type |
Select the type of DNS record to be queried. |
Lookup |
Click Lookup to run the test.
The test results display in the Output window. |
Trace Route
Use the Trace Route test to obtain route information, such as the paths packets take from one IP address to another.
Navigate to Administrative Tools | Settings | Appliance |Diagnostics.
Table 113: Trace Route diagnostic test settings
Trace route through |
Select the network interface to issue the diagnostic command:
- Network (X0): To test the primary interface.
|
IP or Hostname |
Enter the remote host's IP address or Hostname. |
Trace |
Click Trace to run the test.
The test results display in the Output window. |
More Settings |
Select More Settings to configure these additional (optional) options:
- Resolve IP addresses to hostname
- Maximize number of hops to search for target
- Timeout in milliseconds to wait for each reply
|
Telnet
Use telnet to test TCP/IP connectivity between the Safeguard for Privileged Passwords Appliance and the specified host.
Navigate to Administrative Tools | Settings | Appliance |Diagnostics.
Table 114: Telnet diagnostic test settings
Connect through |
Select the network interface to issue the diagnostic command:
- Network (X0): Select to test the primary interface.
|
IP or Hostname |
Enter the remote host's IP address or Hostname. |
Port |
Enter the port number on a target host. |
Connect |
Click Connect to run the test.
The test results display in the Output window. |
More Settings |
Select More Settings to configure this additional (optional) option:
|
Show Routes
Use Show Routes to retrieve routing tables to further investigate connectivity issues.
Navigate to Administrative Tools | Settings | Appliance |Diagnostics.
Table 115: Show Routes diagnostic test settings
Show Routes through |
Select the network interface to issue the diagnostic command:
- Network (X0): To retrieve routing tables for the primary interface.
|
Show Routes |
Click Show Routes to run the test.
The test results display in the Output window. |