To display a mail template preview
-
In the Manager, select the Attestation > Basic configuration data > Mail templates category.
This shows all the mail templates that can be used for attestation cases in the result list.
-
Select a mail template in the result list and run the Change main data task.
-
Select the Preview task.
-
Select the base object.
- Click OK.
To delete a mail template
-
In the Manager, select the Attestation > Basic configuration data > Mail templates category.
This shows all the mail templates that can be used for attestation cases in the result list.
-
Select the template in the result list.
-
Click
in the result list.
- Confirm the security prompt with Yes.
Set up customized processes to send more email notifications within an attestation case. You can use following events for generating processes.
Table 16: Events for the AttestationHelper object
|
DecisionRequired |
New attestation case created
Move to the next approval level |
|
Remind |
Reminder interval expired |
Table 17: Events for the AttestationCase object
|
Granted |
Approval granted for an approval step. |
|
Dismissed |
Approval denied for an approval step. |
|
OrderGranted |
Approval granted for an entire approval procedure. |
|
FinalDismissed |
Approval denied for an entire approval procedure. |
|
QueryToPerson |
Making a query |
|
AnswerFromPerson |
Answering a query |
|
RecallQuery |
Recalling a query |
|
Escalate |
Attestation case escalated. |
|
Aborted |
Attestation case canceled. |
|
Canceled |
Obsolete attestation case canceled. |
For detailed information about creating processes, see the One Identity Manager Configuration Guide.