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Identity Manager 9.0 LTS - Administration Guide for Connecting to SAP R/3

Managing SAP R/3 environments Setting up SAP R/3 synchronization Basic data for managing an SAP R/3 environment Basic data for user account administration SAP systems SAP clients SAP user accounts SAP groups, SAP roles, and SAP profiles SAP products Providing system measurement data Reports about SAP objects Removing a Central User Administration Troubleshooting an SAP R/3 connection Configuration parameters for managing an SAP R/3 environment Default project templates for synchronizing an SAP R/3 environment Referenced SAP R/3 table and BAPI calls Example of a schema extension file

Synchronizing single objects

Individual objects can only be synchronized if the object is already present in the One Identity Manager database. The changes are applied to the mapped object properties.

NOTE: If the object is no longer present in the target system, then it is deleted from the One Identity Manager database.

To synchronize a single object

  1. In the Manager, select the SAP R/3 category.

  2. Select the object type in the navigation view.

  3. In the result list, select the object that you want to synchronize.

  4. Select the Synchronize this object task.

    A process for reading this object is entered in the job queue.

NOTE: If single object synchronization is run for a user account, the assigned SAP group, roles, profiles, parameters, and communications data are not read in.

To transfer changes to assignments in to One Identity Manager, run a full synchronization.

Detailed information about this topic

Ignoring data error in synchronization

By default, objects with incorrect data are not synchronized. These objects can be synchronized once the data has been corrected. In certain situations, however, it might be necessary to synchronize objects like these and ignore the data properties that have errors. This synchronization behavior can be configured in One Identity Manager.

To ignoring data errors during synchronization in One Identity Manager

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the Configuration > One Identity Manager connection category.

  3. In the General view, click Edit connection.

    This starts the system connection wizard.

  4. On the Additional options page, enable Try to ignore data errors.

    This option is only effective if Continue on error is set in the synchronization workflow.

    Default columns, such as primary keys, UID columns, or mandatory input columns cannot be ignored.

  5. Save the changes.

IMPORTANT: If this option is set, One Identity Manager tries to ignore commit errors that could be related to data errors in a single column. This causes the data changed in the affected column to be discarded and the object is subsequently saved again. This effects performance and leads to loss of data.

Only set this option in the exceptional circumstance of not being able to correct the data before synchronization.

Pausing handling of target system specific processes (Offline mode)

If a target system connector is not able to reach the target system temporarily, you can enable offline mode for the target system. This stops target system specific processes from being frozen and having to be manually re-enabled later.

Whether offline mode is generally available for a target system connection is set in the base object of the respective synchronization project. Once a target system is truly unavailable, the target system connection can be switched offline and online again with the Launchpad.

In offline mode, all Job servers assigned to the base object are stopped. This includes the synchronization server and all Job servers involved in load balancing. If one of the Job servers also handles other tasks, these are not processed either.

Prerequisites

Offline mode can only be specified for a base object if certain prerequisites are fulfilled.

  • The synchronization server is not used for any other base object as a synchronization server.

  • If a server function is assigned to the base object, none of the Job servers with this server function may have any other server function (for example, update server).

  • A dedicated synchronization server must be set up to exclusively process the Job queue for this base object. The same applies to all Job servers that are determined by the server function.

To allow offline mode for a base object

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the Base objects category.

  3. Select a base object in the document view and click .

  4. Enable Offline mode available.

  5. Click OK.
  6. Save the changes.

IMPORTANT: To prevent data inconsistencies, the offline phase should be kept as short as possible.

The number of processes to handle depends on the extent of the changes in the One Identity Manager database and their effect on the target system during the offline phase. To establish data consistency between the One Identity Manager database and the target system, all pending processes must be handled before synchronization can start.

Only use offline mode, if possible, for short system downtimes such as maintenance windows.

To flag a target system as offline

  1. Start the Launchpad and log in on the One Identity Manager database.

  2. Select Manage > System monitoring > Flag target systems as offline.

  3. Click Run.

    This opens the Manage offline systems dialog. The Base objects section displays the base objects of target system connections that can be switched to offline.

  4. Select the base object whose target system connection is not available.

  5. Click Switch offline.

  6. Confirm the security prompt with OK.

    This stops all the Job servers assigned to the base object. No more synchronization or provisioning Jobs are performed. The Job Queue Info program shows when a Job server has been switched offline and the corresponding tasks are not being processed.

For more information about offline mode, see the One Identity Manager Target System Synchronization Reference Guide.

Related topics

Basic data for managing an SAP R/3 environment

To manage an SAP R/3 environment in One Identity Manager, the following basic data is relevant.

  • Configuration parameter

    Use configuration parameters to configure the behavior of the system's basic settings. One Identity Manager provides default settings for different configuration parameters. Check the configuration parameters and modify them as necessary to suit your requirements.

    Configuration parameters are defined in the One Identity Manager modules. Each One Identity Manager module can also install configuration parameters. In the Designer, you can find an overview of all configuration parameters in the Base data > General > Configuration parameters category.

    For more information, see Configuration parameters for managing an SAP R/3 environment.

  • Account definitions

    One Identity Manager has account definitions for automatically allocating user accounts to employees. You can create account definitions for every target system. If an employee does not yet have a user account in a target system, a new user account is created. This is done by assigning account definitions to an employee.

    For more information, see Setting up account definitions.

  • Password policy

    One Identity Manager provides you with support for creating complex password policies, for example, for system user passwords, the employees' central password as well as passwords for individual target systems. Password polices apply not only when the user enters a password but also when random passwords are generated.

    Predefined password policies are supplied with the default installation that you can use or customize if required. You can also define your own password policies.

    For more information, see Password policies for SAP user accounts.

  • Initial password for new user accounts

    You have the different options for issuing an initial password for user accounts. Enter a password or use a random generated initial password when you create a user account.

    For more information, see Initial password for new SAP user accounts.

  • Email notifications about credentials

    When a new user account is created, the login data are sent to a specified recipient. In this case, two messages are sent with the user name and the initial password. Mail templates are used to generate the messages.

    For more information, see Email notifications about login data.

  • Login languages

    User accounts can be assigned a default login language. Login languages can be loaded in to the One Identity Manager database through synchronization.

    For more information, see Login languages.

  • Target system types

    Target system types are required for configuring target system comparisons. Tables with outstanding objects are maintained with the target system types and settings are configured for provisioning memberships and single objects synchronization. Target system types also map objects in the Unified Namespace.

    For more information, see Post-processing outstanding objects.

  • Servers

    In order to handle target system specific processes in One Identity Manager, the synchronization server and its server functionality must be declared.

    For more information, see Editing a server.

  • Target system managers

    A default application role exists for the target system manager in One Identity Manager. Assign employees to this application role who have permission to edit all clients in One Identity Manager.

    Define additional application roles if you want to limit the permissions for target system managers to individual clients. The application roles must be added under the default application role.

    For more information, see Target system managers.

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