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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Revoking identities' security risks

If identities have been marked as a security risk, you can unmark them again. Then the affected identity regains access to user accounts and resources.

To revoke an identity's security risk

  1. In the menu bar click Data administration > Data Explorer.

  2. In the data explorer, click .

  3. On the Identities page, click the relevant identity.

  4. In the Edit Identity pane, toggle the switch next to Identity poses a security risk.

  5. In the Resolve Security Risk dialog, confirm the prompt with Yes.

    The text next to the switch changes to Identity does not pose a security risk.

  6. Click Save.

Related topics

Deleting identities

When an identity is deleted, they are tested to see if user accounts and company resources are still assigned, or if there are still pending requests. The identity is marked for deletion and therefore locked out of further processing. Before an identity is permanently deleted from the database, you must remove all company resource assignments and finalize all requests. If no more company resources are assigned, the identity is deleted permanently.

To delete an identity

  1. In the menu bar click Data administration > Data Explorer.

  2. In the data explorer, click Identities.

  3. On the Identities page, click the identity you want to delete.

  4. In the Edit Identity Data area, click Delete.

  5. In the Delete Identity dialog, confirm the prompt with Yes.

Assigning other managers to identities

You can assign managers to identities or remove the currently assigned manager.

To assign a manager to an identity

  1. In the menu bar click Data administration > Data Explorer.

  2. In the data explorer, click Identities.

  3. On the Identities page, click the identity that you want to assign to a new manager.

  4. In the Edit Identity pane, click in the Manager field to select the manager you want to assign to the identity.

    TIP: To remove the current manager, in the Manager menu, click (Remove assignment).

  5. Click Save.

Creating reports about identities

You can create the following reports on identities:

  • Reports on individual identities

  • Reports on a specific identity that reports directly to you

  • Reports on all identities that report directly to you

  • Reports on rule violations that report directly to you.

  • Reports on user accounts assigned to identities that report directly to you

To create a report on an individual identity

  1. In the menu bar click Data administration > Data Explorer.

  2. In the data explorer, click Identities.

  3. On the Identities page, click the identity that you want to create a report on.

  4. In the Edit Identity, click (Actions) > Download report.

To create a report about identities that report to a specific identity

  1. In the menu bar click Data administration > Data Explorer.

  2. In the data explorer, click Identities.

  3. On the Identities page, click the identity to create a report on the identities who report directly to them.

  4. In the Edit Identity section, click (Actions) > Download report on identities who report directly to this identity.

To create a report on all identities that report directly to you

  1. In the menu bar click Data administration > Data Explorer.

  2. In the data explorer, click Identities.

  3. On the Identities page, click (Actions) > Download report on identities who report directly to you.

To create a report on rule violations by identities that report directly to you

  1. In the menu bar click Data administration > Data Explorer.

  2. In the data explorer, click Identities.

  3. On the Identities page, click (Actions) > Download report on rule violations by identities who report directly to you.

To create a report on user accounts assigned to identities that report directly to you

  1. In the menu bar click Data administration > Data Explorer.

  2. In the data explorer, click Identities.

  3. On the Identities page, click (Actions) > Download report on user accounts of identities who report directly to you.

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