The diagnostic tools are available to an Appliance Administrator or Operations Administrator for the currently connected appliance and any other appliances (replicas) in the cluster.
To run diagnostics on a clustered appliance
- Go to Cluster Management:
web client: Navigate to
Cluster > Cluster Management.
- From the cluster view (on the left) select the appliance to be diagnosed.
-
Click
Diagnose.
- Click Network Diagnostics.
-
Choose the type of test to perform and complete the steps.
- ARP: Use Address Resolution Protocol (ARP) to discover the Interface, Internet Address, Physical Address, and Type (dynamic or static).
- Netstat: Use netstat to display the active connection protocol, local address, foreign address, and state.
- NS Lookup: To obtain your domain name or IP address.
- Ping: To verify your network connectivity and response time.
- Show Routes: To retrieve routing table information.
- Telnet: To access remote computers over TCP/IP networks like the internet.
- Throughput: Test throughput to other appliances in the cluster.
- Trace Route: To obtain your router information; trace route determines the paths packets take from one IP address to another.