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ISA Retrieval not Passing Custom Fields to Ticket System
설명
Password retrieval works fine, the custom fields e.g. 'customer name' that we have defined are being passed to our MS SQL-Server stored procedure, however, when the ISA Retrieval screen is used the custom field are not being passed.
해결 방안
This has been confirmed as a defect and has been submitted as BFER 5354. It will be reviewed by development and a fix will be included in a future version of the product.