When a user uses the Telephone Verification they get the following error
“Phone number format is invalid. Contact your system administrator”
Cause 1
The format of the phone number does not correspond to format specified in the Admin Guide
Cause 2
The format of the phone number does correspond to the format specified in the Admin Guide but there is more than one phone number listed in the multi-value attribute ‘otherTelephone’.
Resolution 1
Resolution 2
Test and verify that Telephone Verification works as expected.
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