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Identity Manager 8.2.1 - Operational Guide

About this guide Simulating data changes in the Manager Scheduling operations activation times Re-applying templates Exporting data with the Manager Analyzing data and data changes Analyzing process monitoring in the Manager Schedules in One Identity Manager Mail templates in One Identity Manager Password policies in One Identity Manager Working with change labels Checking data consistency Compiling a One Identity Manager database Transporting custom changes Importing data with the Data Import Importing and exporting individual files for the software update Creating a One Identity Manager database for test or development from a database backup Initializing DBQueue Processor the after extending the server hardware Command line programs

Scheduled maintenance tasks

Some calculation tasks for the database are scheduled. Schedules are set up for these maintenance tasks and you can customize them as required. It is recommended to run maintenance task outside the main working hours of the connected clients.

Table 17: Maintenance tasks for the database
Task

Schedule

Frequency

Reduce size of change entries

Reduce logs

Daily

Reduce size of process tracking logs

Reduce logs

Daily

Purge dynamic users

Reduce logs

Daily

Reduce size of process log entries

Reduce logs

Daily

Reduce size of process history

Reduce logs

Daily

Populate calendar

Daily maintenance tasks

Daily

Lock table statistics

Daily maintenance tasks

Daily

Calculate table statistics

Daily maintenance tasks

Daily

Rebuild table index

NOTE: Reindexing of tables does not take place anymore if they are larger than 1 GB or have more than 1 million data records. Maintenance of these tables must be performed by the database administrator within maintenance periods.

Daily maintenance tasks

 

Daily

Delete closed cases in the IT Shop

Daily maintenance tasks

Daily

Clean up DBQueue Processor buffer

Daily maintenance tasks

Daily

Calculate statistics for data contents

Weekly maintenance tasks

Weekly

Set RowLock

Weekly maintenance tasks

Weekly

Related topics

Mail templates in One Identity Manager

One Identity Manager provides the means to send email notifications. For example, notifications can be sent from process handling, about attestation or the status of IT Shop requests.

You use mail templates to design the appearance and content of email notifications. A mail template consists of general main data such as target format, important, or mail notification confidentiality and one or more mail definitions. The mail text is defined in several languages in the mail template. The recipient's language preferences are taken into account when an email notification is generated.

Create and edit mail templates in the Designer or in the Manager. The Designer displays all mail templates of the system. You can edit individual mail templates such as mail templates for requests in IT Shop or mail templates for attestation in the Manager. For detailed information about editing mail templates in the Manager, refer to the administration guides for the modules.

A Designer is integrated in the Manager and in the Mail Template Editor to simplify writing notifications. In the Mail Template Editor you can create email texts with Microsoft Word style editing and formatting functions and a preview of the email.

Email notifications are generated through default processes during process handling. To use email notifications based on mail templates for other business procedures, for example creating user accounts, you have to create custom mail templates and processes. Use the MailComponent process component to provide the SendRichMail process task for this purpose.

Related topics

Creating and editing mail templates

You can edit certain mail templates in the Manager. For detailed information about editing mail templates in the Manager, refer to the administration guides for the modules.

To edit a mail template in the Designer

  1. In the Designer, select the Mail templates category.

  2. Select the mail template and start Mail Template Editor using the Edit mail template task.

To create a new mail template in the Designer

  1. In the Designer, select the Mail templates category.

  2. Start Mail Template Editor using the Create a new mail template task.

Related topics

Copying mail templates

You can edit certain mail templates in the Manager. For detailed information about editing mail templates in the Manager, refer to the administration guides for the modules.

To copy a mail template in the Designer

  1. In the Designer, select the Mail templates category.

  2. Select the mail template you want to copy and start the Mail Template Editor using the Edit mail template.

  3. Select the Mail template > Copy mail template menu item.

  4. Enter the name of the new mail template and click OK.

    The new mail template is displayed in the Mail Template Editor. Now, you can edit the mail template.

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