Starling Cloud Assistant Hosted

Starling Cloud Assistant Hosted - Release Notes

About this release New features Enhancements Deprecated features Resolved issues Known issues System requirements Product licensing New service instructions More resources Globalization

Deprecated features

One Identity Starling Cloud Assistant > Deprecated features

There were no deprecated features in the 25 October 2024 release. For the deprecated features of previous releases, see the list below.

The following features were deprecated in previous releases of Starling Cloud Assistant.

25 January 2023 – Deprecated features

Resolved issues

One Identity Starling Cloud Assistant > Resolved issues

The following is a list of issues addressed in the 25 October 2024 release.

Table 2: General resolved issues
Resolved Issue	Issue ID
Previously, attempting to add or delete a Slack workspace ID from the Channels list might result in the following error message appearing and the add/remove action not being completed: There was a problem contacting the One Identity Starling server. You may need to refresh your page (press F5). This issue was caused by the retention of deleted secrets in the Azure Key Vault and could occur if Starling Cloud Assistant has attempted to create a secret with the same name as the original (not yet purged) secret. The issue was solved by making sure that: Deleted secrets are purged before an attempt is made to re-create them. Existing secrets are automatically deleted and purged.	467506

The following issues were resolved in previous releases of Starling Cloud Assistant.

06 May 2020 – Resolved issues

Table 3: General resolved issues
Resolved Issue	Issue ID
In rare cases, when using Mozilla Firefox to register an invited collaborator, the registration page might not fully load. To solve the problem, users had to refresh the page or use a different browser. This issue was fixed.	231654

Known issues

One Identity Starling Cloud Assistant > Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of the 25 October 2024 release.

Table 4: General known issues
Known Issue	Issue ID
In rare cases, when signing up for Starling, the specified email address might not be accepted. Workaround If you are having difficulties creating an account, contact our Support Team.	30736

System requirements

One Identity Starling Cloud Assistant > System requirements

Before using the 25 October 2024 release of Starling Cloud Assistant, ensure that your system meets the following minimum software requirements.

Supported browsers

The following browsers are supported when accessing the Starling service.

Table 5: Supported desktop browsers
Browser	Minimum OS/Platform	Version
Google Chrome	Windows 10 Mac OS X Yosemite	Latest
Mozilla Firefox	Windows 10	Latest
Microsoft Edge	Windows 10	Latest
Safari	Mac OS X Yosemite	See OS/Platform

Table 6: Supported mobile browsers
Browser	Minimum OS/Platform	Version
Google Chrome	Android	Latest
Safari	iOS	Latest

Connectivity requirements for Starling Cloud Assistant

The following DNS addresses are required when integrating with Starling Cloud Assistant. Depending on the Starling service(s) used, additional DNS addresses might be required. For more information, see the documentation for each service.

Table 7: DNS addresses
DNS Name	Purpose
cloud-assistant.cloud.oneidentity.com cloud-assistant.cloud.oneidentity.eu	Landing page for Cloud Assistant UI.
cloud-assistantsupervisor.cloud.oneidentity.com cloud-assistantsupervisor.cloud.oneidentity.eu	API endpoint for Cloud Assistant functionality.

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