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Identity Manager 9.3 - Web Portal User Guide

General tips and getting started Managing background processes Managing reports Managing security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Sharing products with others Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing request approvals Managing request inquiries directed at you
Attestation
Managing attestations Managing attestation inquiries directed at you Displaying attestation history Managing your own attestation cases Managing pending attestations Revoking attestation case approvals
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships Managing my responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources Managing my team role
Managing responsibilities of my reports
Managing data
Managing departments Managing application roles Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Statistics Appendix: Attestation conditions and approval policies from attestation procedures

Deactivating identities

You can deactivate identities permanently when an identity leaves a company, for example. This may be necessary to strip these identities of their permissions in the connected target system and from their company resources.

Effects of permanent deactivating an identity are:

  • The identity cannot be assigned to identities as a manager.

  • The identity cannot be assigned to roles as a supervisor.

  • The identity cannot be assigned to attestation policies as an owner.

  • The identity's user accounts are locked or deleted and then removed from group memberships.

To deactivate an identity

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click Identities.

  3. On the Identities page, click the identity you want to deactivate.

  4. In the Edit Identity side panel, toggle the switch next to Identity is active.

    The text next to the switch changes to Identity is inactive.

  5. Click Save.

Reactivating identities

You can activate permanently deactivated identities if they have not been deactivated by certification.

To reactivate an identity

  1. In the menu bar click Data administration > Data Explorer.

  2. In the Data Explorer navigation, click Identities.

  3. On the Identities page, click the identity you want to activate.

  4. In the Edit Identity side panel, toggle the switch next to Identity is inactive.

    The text next to the switch changes to Identity is active.

  5. Click Save.

Marking identities as security risks

You can mark identities as a security risk. Then the user accounts and resources of the affected identity are locked.

To mark an identity as a security risk

  1. In the menu bar click Data administration > Data Explorer.

  2. In the data explorer, click Identities.

  3. On the Identities page, click the identity you want to mark as a security risk.

  4. In the Edit Identity side panel, toggle the switch next to Identity poses a security risk.

  5. In the Mark Identity as Security Risk dialog, confirm the prompt with Yes.

    The text next to the switch changes to Identity poses a security risk.

  6. Click Save.

Revoking identities' security risks

If identities have been marked as a security risk, you can unmark them again. Then the affected identity regains access to user accounts and resources.

To revoke an identity's security risk

  1. In the menu bar click Data administration > Data Explorer.

  2. In the data explorer, click Identities.

  3. On the Identities page, click the relevant identity.

  4. In the Edit Identity side panel, toggle the switch next to Identity poses a security risk.

  5. In the Resolve Security Risk dialog, confirm the prompt with Yes.

    The text next to the switch changes to Identity does not pose a security risk.

  6. Click Save.

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