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Identity Manager On Demand Hosted - Attestation Administration Guide

Attestation and recertification
One Identity Manager users for attestation Attestation base data Attestation policies Sample attestation Custom mail templates for notifications Suspending attestation
Approval processes for attestation cases
Approval policies for attestations Approval workflow for attestations Selecting attestors Setting up multi-factor authentication for attestation Prevent attestation by employee awaiting attestation Attestation by peer group analysis Managing attestation cases
Attestation sequence Default attestation and withdrawal of entitlements User attestation and recertification Mitigating controls Setting up attestation in a separate database Configuration parameters for attestation

Canceling attestation cases

Email notifications can be sent to other employees when an attestation case is canceled. You can specify the recipient of the notification as required by the company.

To set up the notification procedure

  1. Create custom mail templates for sending notification if attestation cases have been canceled.

  2. Create company-specific processes for notifications.

  3. Enter the following data for the approval policy:

    Mail template stopped: Mail template to be used for email notifications when an attestation case is canceled.

Detailed information about this topic

Escalation of attestation cases

Email notifications can be sent to the attestation policy's owner when an attestation case is escalated.

To set up the notification procedure

  1. On the Mail templates tab of the approval step, enter the following data:

    Mail template escalation: Attestation - Escalation

  2. Assign an owner to the attestation policies.

Related topics

Delegating attestations

If, in an approval step, other attestors can be authorized to make the approval decision, the additional attestors can be prompted to approve by email. The same applies if the attestation can be delegated.

To set up the notification procedure

  • On the Mail templates tab of the approval step, enter the following data:

    Mail template delegation: Attestation - Delegated/additional approval

    TIP: To enable approval by email, select the Attestation - delegated/additional approval (by email) mail template.
Related topics

Rejecting approvals

The original attestor must be notified if an additional attestor or employee to whom an attestation has been delegated refuses the approval decision.

To set up the notification procedure

  • On the Mail templates tab of the approval step, enter the following data:

    Mail template rejection: Attestation - Reject approval

    TIP: If you allow approval by email, select the mail template Attestation - reject approval (by mail).
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