Assigning organizations to service items
To assign a service item to departments, cost centers, and locations
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In the Manager, select the IT Shop > Service catalog > Hierarchical by service categories > <service category> category.
- OR -
In the Manager, select the IT Shop > Service catalog > Hierarchical by service categories > Singles category.
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Select the service item in the result list.
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Select the Assign organizations task.
In the Add assignments pane, assign the organizations:
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On the Departments tab, assign departments.
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On the Locations tab, assign locations.
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On the Cost centers tab, assign cost centers.
TIP: In the Remove assignments pane, you can remove assigned organizations.
To remove an assignment
- Save the changes.
Assigning business roles to service items
NOTE: This function is only available if the Business Roles Module is installed.
You can issue separate invoices according to the different company structures. Assign service items to business roles to do this.
To assign service items to business roles
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In the Manager, select the IT Shop > Service catalog > Hierarchical by service categories > <service category> category.
- OR -
In the Manager, select the IT Shop > Service catalog > Hierarchical by service categories > Singles category.
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Select the service item in the result list.
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Select the Assign business roles task.
In the Add assignments pane, select the role class and assign business roles.
TIP: In the Remove assignments pane, you can remove assigned business roles.
To remove an assignment
- Save the changes.
Assigning functional areas to service items
You can use One Identity Manager to assess the risk of assignments. The assessments can be evaluated separately by functional area. To do this, service items must be assigned to functional areas. For more information, see the One Identity Manager Risk Assessment Administration Guide.
To assign functional areas to a service item
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In the Manager, select the IT Shop > Service catalog > Hierarchical by service categories > <service category> category.
- OR -
In the Manager, select the IT Shop > Service catalog > Hierarchical by service categories > Singles category.
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Select the service item in the result list.
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Select the Assign functional areas task.
Assign the functional areas in Add assignments.
TIP: In the Remove assignments pane, you can remove functional area assignments.
To remove an assignment
- Save the changes.
Related topics
Assigning extended properties to service items
Extended properties are meta objects, such as operating codes, cost codes, or cost accounting areas that cannot be mapped directly in One Identity Manager.
To assign extended properties to a service item
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In the Manager, select the IT Shop > Service catalog > Hierarchical by service categories > <service category> category.
- OR -
In the Manager, select the IT Shop > Service catalog > Hierarchical by service categories > Singles category.
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Select the service item in the result list.
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Select the Assign extended properties task.
In the Add assignments pane, assign extended properties.
TIP: In the Remove assignments pane, you can remove assigned extended properties.
To remove an assignment
- Save the changes.