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Identity Manager 9.1 - Identity Management Base Module Administration Guide

Basics for mapping company structures in One Identity Manager Dynamic roles Departments, cost centers, and locations
One Identity Manager users for managing departments, cost centers, and locations Basic information for departments, cost centers, and locations Creating and editing departments Creating and editing cost centers Creating and editing locations Setting up IT operating data for departments, cost centers, and locations Assigning employees, devices, and workdesks to departments, cost centers, and locations Assigning company resources to departments, cost centers, and locations Creating dynamic roles for departments, cost centers, and locations Dynamic roles with incorrectly excluded employees Assign organizations Specifying inheritance exclusion for departments, cost centers, and locations Assigning extended properties to departments, cost centers, and locations Certifying departments, cost centers, and locations Reports about departments, cost centers, and locations
Employee administration
One Identity Manager users for employee administration Basic data for employee main data Employee's central user account Employee's default email address Employee's central password Mapping multiple employee identities Password policies for employees Creating and editing employees Disabling and deleting employees Deleting all employee related data Limited access to One Identity Manager Changing the certification status of employees Assigning company resources to employees Displaying the origin of employees' roles and entitlements Analyzing role memberships and employee assignments Displaying the employees overview Displaying and deleting employees' Webauthn security keys Determining the language for employees Determining employees working hours Manually assigning user accounts to employees Entering calls for employees Assigning extended properties to employees Employee reports
Managing devices and workdesks Managing resources Setting up extended properties Configuration parameters for managing departments, cost centers, and locations Configuration parameters for managing employees Configuration parameters for managing devices and workdesks

Determining employees working hours

An employee's working hours need to be made public in order to determine the reaction times of approvers or attestors to request processes in the IT Shop or during attestation.

  • States and countries and their time zones, public holidays, and standard working hours already exist in One Identity Manager. Verify and edit this information in the Designer. For more information, see the One Identity Manager Configuration Guide.

  • The employee's location (state or country) must be determined so that the working hours can be calculated correctly. Add the country and state to the primary location, the primary department, the primary cost center, the primary business role, or directly to the employee.

  • The correct working hours are subsequently calculated. The standard working hours in the country, rule for weekends and holidays, as well as different time zones and daylight-saving rules, are taken into account when the hours are calculated.

The employee's location and therefore valid working hours, are determined in the following order:

  1. State that is directly assigned to the employee.

  2. Country that is directly assigned to the employee.

  3. State of primary location.

  4. Country of primary location.

  5. State of primary department.

  6. Country of primary department.

  7. State of primary cost center.

  8. Country of primary cost center.

  9. State of primary business role.

  10. Country of primary business role.

  11. Fallback, in case the location could not be determined with this sequence:

    1. State or country using the secondary location, department, or cost center.

    2. First country from all enabled countries in the database sorted by telephone number

    3. Country entered as default in the database ( DialogDatabase table, UID_DialogCountryDefault column).

      For more information, see the One Identity Manager Configuration Guide.

    4. Country USA.

Manually assigning user accounts to employees

The overview form displays all the employee’s user accounts. You should use account definitions as the default method for creating user accounts. For more information about account definitions, see the One Identity Manager Target System Base Module Administration Guide.

To react quickly to special requests, you can use the relevant tasks for assigning user accounts to manually assign a user account for an employee.

NOTE: The tasks for manually assigning user accounts to persons are defined in the One Identity Manager modules and are only available when the modules have been installed. For more information, see the target system guides.

Related topics

Entering calls for employees

NOTE: This function is only available if the Helpdesk Module is installed.

Enter the calls for employees through the Helpdesk Module. For more information about the help desk, see One Identity Manager Help Desk Module User Guide.

To enter help desk data for an employee

  1. In the Manager, select the Employees > Employees category.

  2. Select the employee in the result list.

  3. Select the Show calls task to display calls entered for an employee task.

  4. Select the New call task to enter a new call.

  5. Save the changes.

Assigning extended properties to employees

Extended properties are meta objects, such as operating codes, cost codes, or cost accounting areas that cannot be mapped directly in One Identity Manager.

To specify extended properties for a group

  1. In the Manager, select the Employees > Employees category.

  2. Select the employee in the result list.

  3. Select the Assign extended properties task.

  4. In the Add assignments pane, assign extended properties.

    TIP: In the Remove assignments pane, you can remove assigned extended properties.

    To remove an assignment

    • Select the extended property and double-click .

  5. Save the changes.
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