Once a subscribable report has been assigned to an IT Shop shelf, it can be requested by the shop customers through the Web Portal. For more information about the IT Shop, see the One Identity Manager IT Shop Administration Guide.
There are other prerequisites requirements to make a subscribable report requestable.
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The subscribable report must have the IT Shop option set.
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The subscribable report must be assigned a service item.
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The subscribable report must have the Only use in IT Shop option set if it can only be assigned to employees using IT Shop requests. This means that the subscribable report may not be directly assigned to roles outside the IT Shop.
To add a subscribable report to the IT Shop
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In the Manager, select the Report Subscriptions > Subscribable reports category.
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Select the report in the result list.
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Select the Add to IT Shop task.
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In the Add assignments pane, assign the report to IT Shop shelves.
- Save the changes.