Once a resource has been assigned to an IT Shop shelf, it can be requested by the shop customers. There are other prerequisites required to make a resource requestable.
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The resource must be labeled with the IT Shop option.
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The resource must be assigned to a service item.
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The resource must be also labeled with the Only use in IT Shop option if it is only to be assigned to identities by means of IT Shop requests. Then, the resource may not be assigned directly to hierarchical roles.
For more information about requesting company resources through the IT Shop, see the One Identity Manager IT Shop Administration Guide.
To add a resource to the IT Shop
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In the Manager, select the Entitlements > Resources category.
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Select a resource in the result list.
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Select the Add to IT Shop task.
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To assign the resource to shelves, select the IT Shop shelves tab and, in the Add assignments section, select the shelves with a double-click.
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To assign the resource to IT Shop templates, select the IT Shop templates tab and, in the Add assignments section, select the template with a double-click.
- Save the changes.
To remove a resource from individual IT Shop shelves
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In the Manager, select the Entitlements > Resources category.
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Select a resource in the result list.
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Select the Add to IT Shop task.
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To remove resources from the shelves, select the IT Shop shelves tab and, in the Remove assignments section, double-click the shelves.
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To remove resources from the IT Shop templates, select the IT Shop templates tab and, in the Remove assignments section, double-click the templates.
- Save the changes.
To remove resource from all IT Shop shelves
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In the Manager, select the Entitlements > Resources category.
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Select a resource in the result list.
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Select the Remove from all shelves (IT Shop) task.
- Confirm the security prompt with Yes.
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Click OK.
The resource is removed from all shelves by the One Identity Manager Service. All requests and assignment requests that include this resource are canceled in the process.