If an invited collaborator has not accepted their invitation or their invitation was deleted, you can re-send the email invitation.
To resend collaborator invitations
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On the Collaborators page, locate the invited collaborator you will be resending an invitation to.
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Once you have located the collaborator, click the button associated with their account.
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Select Re-send Invitation.
A new invitation will be sent to the collaborator.
If an invited collaborator is no longer needed, you can rescind their collaborator invitation from the Connect for Safeguard Assets service before they accept the emailed invitation.
To cancel collaborator invitations
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On the Collaborators page, locate the invited collaborator whose invitation you will be canceling.
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Once you have located the collaborator, click the button associated with their account.
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Select Cancel Invitation.
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In the confirmation dialog, click OK to remove their access to your subscription of Connect for Safeguard Assets.
The previously invited user will not be notified that the invitation was canceled; however, when logging in they will be unable to access the service.
This page is used to monitor configured agents. Each agent is listed in the table on this page and contains information related to the agent's configuration and status.
Filter
Use this field to filter the data in the table based on the criteria entered in the field.
The following information about configured agents is contained in the table on this page. Clicking an agent in the table will show additional information about the agent history (for example; Agent History, Agent Tasks, and Agent Certificate).
Table 5: Agents table
Host Name |
This is the name of the host the agent is installed on. |
Host Type |
This is the type of host the agent is installed on. |
Tasks |
This is the number of pending or completed tasks in the supervisor. |
History |
This is the number of history records. Every time the agent is updated a new record is created (up to 30 events are stored). |
Certificate Expiry Days |
Number of days until the agent's certificate expires. A negative value in this column is the number of days since the agent's certificate expired. |
AgentId |
This is the ID of the agent seen in Safeguard for Privileged Passwords. |
Agent Ip |
This is the IP address of the installed agent. |
Service Account |
This is the name of the service account used for enrollment. |
Agent Version |
This is the version of the agent installed on the host. |
Date Created |
This is the date the agent was created. |
Time Stamp |
This is the last time the properties of the agent were updated (such as version, IP, host name, etc.). |
Blocked |
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One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts and control access. Our solutions enhance business agility while addressing your IAM challenges with on-premises, cloud and hybrid environments.
One Identity Lösungen eliminieren die Komplexität und die zeitaufwendigen Prozesse, die häufig bei der Identity Governance, der Verwaltung privilegierter Konten und dem Zugriffsmanagement aufkommen. Unsere Lösungen fördern die Geschäftsagilität und bieten durch lokale, hybride und Cloud-Umgebungen eine Möglichkeit zur Bewältigung Ihrer Herausforderungen beim Identitäts- und Zugriffsmanagement.
One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts and control access. Our solutions enhance business agility while addressing your IAM challenges with on-premises, cloud and hybrid environments.
One Identity Lösungen eliminieren die Komplexität und die zeitaufwendigen Prozesse, die häufig bei der Identity Governance, der Verwaltung privilegierter Konten und dem Zugriffsmanagement aufkommen. Unsere Lösungen fördern die Geschäftsagilität und bieten durch lokale, hybride und Cloud-Umgebungen eine Möglichkeit zur Bewältigung Ihrer Herausforderungen beim Identitäts- und Zugriffsmanagement.
Contacting us
For sales and other inquiries, such as licensing, support, and renewals, visit https://www.oneidentity.com/company/contact-us.aspx.
Technical support resources
Technical support is available to One Identity customers with a valid maintenance contract and customers who have trial versions. You can access the Support Portal at https://support.oneidentity.com/.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
- Submit and manage a Service Request
- View Knowledge Base articles
- Sign up for product notifications
- Download software and technical documentation
- View how-to videos at www.YouTube.com/OneIdentity
- Engage in community discussions
- Chat with support engineers online
- View services to assist you with your product