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Safeguard for Privileged Passwords On Demand Hosted - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Activity Center Search box Privileged access requests Toolbox Accounts Account Groups Assets
General/Properties tab (asset) Accounts tab (asset) Account Dependencies tab (asset) Owners tab (asset) Access Request Policies tab (asset) Asset Groups tab (asset) Discovered SSH Keys (asset) Discovered Services tab (asset) History tab (asset) Managing assets
Asset Groups Discovery Entitlements Linked Accounts Partitions Profiles Settings
Access Request settings Appliance settings Asset Management settings Tags Backup and Retention settings Certificates settings Cluster settings Enable or Disable Services settings External Integration settings Password Management settings Real-Time Reports Safeguard Access settings SSH Key Management settings Security Policy Settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions About us

Change Password

desktop client only

Change password settings are the rules Safeguard for Privileged Passwords uses to reset account passwords.

Navigate to Administrative Tools | Settings | Password Management | Change Password.

The Change Password pane displays the following about the listed change password setting rules.

Table 225: Change Password: Properties
Property Description
Name

The name of the rule.

Partition The partition that uses the rule.
Description

Information about the rule.

Schedule Displays the selected rule's schedule.

Use these toolbar buttons to manage the change password setting rules.

Table 226: Change Password: Toolbar
Option Description
Add Change Password Setting Add a change password rule. For more information, see Adding change password settings.
Delete Selected

Remove the selected rule.

Refresh Update the list of change password rules.
Edit Modify the selected rule.
Copy Clone the selected rule.

Search

To locate a value in this list, enter the character string to be used to search for a match. For more information, see Search box.

Adding change password settings

desktop client only

It is the responsibility of the Asset Administrator or the partition's delegated administrator to configure the rules Safeguard for Privileged Passwords uses to reset account passwords.

IMPORTANT: Passwords for accounts associated with a password sync group are managed based on the profile change schedule and processed via the sync group. If synchronization fails for an individual account in the sync group, the account is retried multiple times and, if failing after that, the sync task halts and is rescheduled. The administrator must correct the cause of the failure for the sync task to continue. For more information, see Password sync groups.

To add a password reset schedule

  1. Navigate to Administrative Tools | Settings | Password Management | Change Password.
  2. Click  Add Change Password Setting to open the Change Password Settings dialog.
  3. Browse to select a partition.
  4. Enter a Name of up to 50 characters for the rule.
  5. Enter a Description of up to 255 characters for the rule.
  6. Optionally, select any of the following:

  7. After Change Password, click the link or click the Schedule button.
  8. In the Schedule dialog, select Run Every to run the job along per the run details you enter. (If you deselect Run Every, the schedule details are lost.)

    • Configure the following.

      To specify the frequency without start and end times, select from the following controls. If you want to specify start and end times, go to the Use Time Window selection in this section.

      Enter a frequency for Run Every. Then, select a time frame:

      • Minutes: The job runs per the frequency of minutes you specify. For example, Every 30 Minutes runs the job every half hour over a 24-hour period. It is recommended you do not use the frequency of minutes except in unusual situations, such as testing.
      • Hours: The job runs per the minute setting you specify. For example, if it is 9 a.m. and you want to run the job every two hours at 15 minutes past the hour starting at 9:15 a.m., select Runs Every 2 Hours @ 15 minutes after the hour.

      • Days: The job runs on the frequency of days and the time you enter.

        For example, Every 2 Days Starting @ 11:59:00 PM runs the job every other evening just before midnight.

      • Weeks The job runs per the frequency of weeks at the time and on the days you specify.

        For example, Every 2 Weeks Starting @ 5:00:00 AM and Repeat on these days with MON, WED, FRI selected runs the job every other week at 5 a.m. on Monday, Wednesday, and Friday.

      • Months: The job runs on the frequency of months at the time and on the day you specify.

        For example, If you select Every 2 Months Starting @ 1:00:00 AM along with First Saturday of the month, the job will run at 1 a.m. on the first Saturday of every other month.

    • Select Use Time Windows if you want to enter the Start and End time. You can click Add or Remove to control multiple time restrictions. Each time window must be at least one minute apart and not overlap.

      For example, for a job to run every ten minutes every day from 10 p.m. to 2 a.m., enter these values:

      Enter Every 10 Minutes and Use Time Windows:

      • Start 10:00:00 PM and End 11:59:00 PM
      • Start 12:00:00 AM and End 2:00:00 AM

        An entry of Start 10:00:00 PM and End 2:00:00 AM will result in an error as the end time must be after the start time.

      If you have selected Days, Weeks, or Months, you will be able to select the number of times for the job to Repeat in the time window you enter.

      For a job to run two times every other day at 10:30 am between the hours of 4 a.m. and 8 p.m., enter these values:

      For days, enter Every 2 Days and set the Use Time Windows as Start 4:00:00 AM and End 8:00:00 PM and Repeat 2.

    • (UTC) Coordinated Universal Time is the default time zone. Select a new time zone, if desired.

    If the scheduler is unable to complete a task within the scheduled interval, when it finishes execution of the task, it is rescheduled for the next immediate interval.

  9. Optionally, complete any of these settings:
    • Change the Password Even if a Release is Active: Select this option to allow a password change even when a password release is active.
    • Require Current Password: Select this option to require a current password.
    • Suspend account when checked in (supported platforms): Select this option to automatically suspend managed accounts that are not in use. That is, the account on a managed asset is suspended until a request is made for it through Safeguard for Privileged Passwords, at which time Safeguard for Privileged Passwords restores the account. Once the request is checked in or closed, the account is again suspended.
      Click the supported platforms link to display a list of platforms that support this feature.
    • Update Service on Password Change (Windows Only): For Windows services that are configured to run as a dependent AD account on an asset, select this option to ensure that the password change is also applied to each service the account runs. The windows asset and the dependent Active Directory account must be in the same profile.
    • Restart Service on Password Change (Windows Only): For Windows services that are configured to run as a dependent AD account on an asset, select this option to ensure that there is an automatic restart after the password is changed. The asset’s profile setting is used. This overrides the profile assigned to the account. If you have a local account, the profile assigned to the account overrides the profile assigned to the asset when updating dependent services on the same appliance.
    • Update IIS App Pools on Password Change (Windows SSH platform Only): For IIS App pools that are configured to run as a dependent AD account on an asset, select this option to ensure that the password change is also applied to each IIS App pool the account runs.
    • Update COM+ on Password Change (Windows SSH platform Only): For Com+ applications that are configured to run as a dependent AD account on an asset, select this option to ensure that the password change is also applied to each COM+ application the account runs.
    • Update Task on Password Change (Windows Only): For scheduled tasks that are configured to run as a dependent AD account on an asset, select this option to ensure that the password change is also applied to each task the account runs. The windows asset and the dependent Active Directory account must be in the same profile.
    • Details: Click to see Knowledge Base Article 312212 to learn which systems and platforms combinations are supported.

Check Password

desktop client only

Check password settings are the rules Safeguard for Privileged Passwords uses to verify account passwords.

Navigate to Administrative Tools | Settings | Password Management | Check Password.

The Check Password pane displays the following about the listed check password setting rules.

Table 227: Check Password: Properties
Property Description
Name

The name of the check password rule.

Partition The partition that uses the rule.
Description

Information about the rule.

Schedule Displays the selected rule's schedule.

Use these toolbar buttons to manage the check password setting rules.

Table 228: Check Password: Toolbar
Option Description
Add Check Password Setting Add a check password rule. For more information, see Adding check password settings.
Delete Selected

Remove the selected rule.

Refresh Update the list of check password rules.
Edit Modify the selected rule.
Copy Clone the selected rule.

Search

To locate a value in this list, enter the character string to be used to search for a match. For more information, see Search box.

Adding check password settings

desktop client only

It is the responsibility of the Asset Administrator or the partition's delegated administrator to define the rules Safeguard for Privileged Passwords uses to verify account passwords.

To add a password validation schedule

  1. Navigate to Administrative Tools | Settings | Password Management | Check Password.
  2. Click Add Check Password Setting to open the Check Password Settings dialog.
  3. Browse to select a partition.
  4. Enter a Name of up to 50 characters for the rule.
  5. Enter a Description of up to 255 characters for the rule.
  6. Click the Schedule button and choose an interval.
  7. In the Schedule dialog, select Run Every to run the job along per the run details you enter. (If you deselect Run Every, the schedule details are lost.)

    • Configure the following.

      To specify the frequency without start and end times, select from the following controls. If you want to specify start and end times, go to the Use Time Window selection in this section.

      Enter a frequency for Run Every. Then, select a time frame:

      • Minutes: The job runs per the frequency of minutes you specify. For example, Every 30 Minutes runs the job every half hour over a 24-hour period. It is recommended you do not use the frequency of minutes except in unusual situations, such as testing.
      • Hours: The job runs per the minute setting you specify. For example, if it is 9 a.m. and you want to run the job every two hours at 15 minutes past the hour starting at 9:15 a.m., select Runs Every 2 Hours @ 15 minutes after the hour.

      • Days: The job runs on the frequency of days and the time you enter.

        For example, Every 2 Days Starting @ 11:59:00 PM runs the job every other evening just before midnight.

      • Weeks The job runs per the frequency of weeks at the time and on the days you specify.

        For example, Every 2 Weeks Starting @ 5:00:00 AM and Repeat on these days with MON, WED, FRI selected runs the job every other week at 5 a.m. on Monday, Wednesday, and Friday.

      • Months: The job runs on the frequency of months at the time and on the day you specify.

        For example, If you select Every 2 Months Starting @ 1:00:00 AM along with First Saturday of the month, the job will run at 1 a.m. on the first Saturday of every other month.

    • Select Use Time Windows if you want to enter the Start and End time. You can click Add or Remove to control multiple time restrictions. Each time window must be at least one minute apart and not overlap.

      For example, for a job to run every ten minutes every day from 10 p.m. to 2 a.m., enter these values:

      Enter Every 10 Minutes and Use Time Windows:

      • Start 10:00:00 PM and End 11:59:00 PM
      • Start 12:00:00 AM and End 2:00:00 AM

        An entry of Start 10:00:00 PM and End 2:00:00 AM will result in an error as the end time must be after the start time.

      If you have selected Days, Weeks, or Months, you will be able to select the number of times for the job to Repeat in the time window you enter.

      For a job to run two times every other day at 10:30 am between the hours of 4 a.m. and 8 p.m., enter these values:

      For days, enter Every 2 Days and set the Use Time Windows as Start 4:00:00 AM and End 8:00:00 PM and Repeat 2.

    • (UTC) Coordinated Universal Time is the default time zone. Select a new time zone, if desired.

    If the scheduler is unable to complete a task within the scheduled interval, when it finishes execution of the task, it is rescheduled for the next immediate interval.

  8. Optionally, complete either of these settings:

    • Change Password on Mismatch: Select this option to automatically change a password when Safeguard for Privileged Passwords detects the password in the appliance database differs from the password on the asset.
    • Notify Delegated Owners on Mismatch: Select this option to trigger a notification when Safeguard for Privileged Passwords detects a password mismatch.

      NOTE: To send event notifications to a user, you must configure Safeguard for Privileged Passwords to send alerts. For more information, see Configuring alerts. Set up an email template for the Password Check Mismatch event type.

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