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Starling Cloud Assistant Hosted - User Guide

Introduction to sender applications

The Senders page is used to manage the sender applications configured to use Starling Cloud Assistant. Sender applications are on-premises One Identity products that have been configured to use Starling Cloud Assistant's messaging services to allow them to both view and respond to messages from the product in an external channel (for example, Microsoft Teams).

Senders page

The Senders page is displayed when Senders is clicked in the navigation bar. The Senders page is used for displaying the on-premises One Identity products that have been joined with your Starling organization and are available for use with Starling Cloud Assistant.

IMPORTANT: The Senders page appears blank until a sender application has been configured from an on-premises One Identity product.

The following options appear on this page:

  • : This field is used to search for a sender application. To use the search functionality, start typing in the field. The table will automatically update to display results that match

  • Options: Each configured sender appears as a tile on the page with an Options drop-down available. The following options are available from these drop-downs:

    • Disable

    • Delete

Managing senders

The following sections provide information on managing senders within the Starling Cloud Assistant service:

Adding sender applications

In order to use Starling Cloud Assistant, you will need to connect your on-premises One Identity products to your Starling organization. This is done via the join functionality included with all applicable on-premises One Identity products. For information on joining with Starling (and thus being able to connect with Starling Cloud Assistant), see the product documentation related to your on-premises products.

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