Active Roles can use Exchange Web Services (rather than SMTP server) to communicate with Exchange Server when sending notification messages and getting response to notification messages. This enables notification recipients to perform approval tasks by replying to notification messages from their regular e-mail clients, instead of using the Web Interface pages to approve or reject the requests. With the use of Exchange Web Services, Active Roles makes it possible for an approval workflow to behave as follows:
The use of Exchange Web Services calls for the following prerequisites:
The following configuration settings are available with the Exchange Web Services option for e-mail transport.
This setting identifies the URL of the Exchange Web Services endpoint, which locates the exchange.asmx file on the Exchange server running the Client Access server role. For example, https://CAServer.domain.com/EWS/exchange.asmx
This setting specifies the user name and password of the mailbox through which Active Roles will send and receive e-mail. The mailbox must be located on Exchange Server 2007 or later, and must be reserved for the exclusive use of Active Roles.
It is important that no applications other than Active Roles access this mailbox. Processing e-mail messages in Active Roles’ mailbox by other applications, such as Office Outlook, can cause an adverse effect on the functionality of Active Roles.