Active Roles 7.2 - Exchange Resource Forest Management Administrator Guide

Mailbox creation

This section demonstrates how Exchange Resource Forest Management automates creation of mailboxes in the Exchange forest for user accounts held in an accounts forest. The following examples are considered:

• Creating a new user account with a mailbox
• Creating a mailbox for an existing user account

Creating a new user account with a mailbox

You can use the Active Roles Web Interface to create a new user account in the accounts forest while having Exchange Resource Forest Management create a linked mailbox for that user account in the Exchange forest.

To create a new user account with a mailbox

1. In the Web Interface, select the Accounts OU, and then choose the New User command.
2. Fill in the fields on the pages for creating a user account.
3. Select the Create an Exchange mailbox check box, modify the alias if necessary, and click Browse to select the appropriate mailbox database.

The list in the Select Mailbox Database dialog box contains the mailbox databases found in the Exchange forest. The list can be restricted by applying an Exchange Mailbox AutoProvisioning policy to the Mailboxes OU in the Exchange forest.

4. Complete the pages for creating the user account.

As a result, a new shadow account with a linked mailbox is created in the Mailboxes OU. The user account you have created in the Accounts OU is specified as the linked master account for that mailbox.

Creating a mailbox for an existing user account

For the purpose of this section, assume that the Accounts OU contains a user account that does not have an Exchange mailbox. You can create such an account by leaving the Create an Exchange mailbox check box cleared on the pages for creating user accounts in the Active Roles Web Interface. Then, you can create a mailbox for that user account by using the Web Interface as follows.

To create a mailbox for an existing user account

1. In the Web Interface, select the user account in the Accounts OU, and then choose the Create User Mailbox command.
2. On the Mailbox Settings page, modify the alias if necessary, and click Browse to select the appropriate mailbox database.

The list in the Select Mailbox Database dialog box contains the mailbox databases found in the Exchange forest. The list can be restricted by applying an Exchange Mailbox AutoProvisioning policy to the Mailboxes OU in the Exchange forest.

3. Click Finish.

As a result, a new shadow account with a linked mailbox is created in the Mailboxes OU. The user account you selected in the Accounts OU is specified as the linked master account for that mailbox.

Account modification

This section demonstrates how Exchange Resource Forest Management handles the changes you make to a master account. Making changes to certain properties results in updating data in both the master account and shadow account, whereas modification of some other properties only updates data in the shadow account. Therefore, two examples are considered:

• Making changes to synchronized properties
• Making changes to substituted properties