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Active Roles 7.3.3 - How-To Guide

Previous version Report database

The Active Roles 7.x database structure is different than previous versions and therefore old Report databases, such as from Active Roles version 6.9, cannot be used directly.

However, the new Active Roles Collector and Report Pack wizard provides the ability to import events from an earlier database. Simply select Import events from an earlier database version and follow the prompts to import the older Collector database data.

Customizations

Custom solutions (scripts or other modifications) may not function properly after an upgrade due to compatibility issues. Prior to attempting an upgrade, test existing customizations with the new version of Active Roles in a lab or test environment to verify that the customizations function as expected. If compatibility issues arise during the test process, please contact One Identity Sales to arrange assistance from One Identity Professional Services.

Troubleshooting

The following sections provide information on troubleshooting Active Roles:

 

Performance

For Active Roles performance, please refer to the following knowledge base article:

https://support.oneidentity.com/kb/185471

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