Create new hybrid user
Create a new Hybrid user using web interface
You can use the Active Roles web interface to create and manage Hybrid users.
To create a new hybrid user
- On the Active Roles Web interface Navigation bar, click Directory Management.
- On the Views tab in the Browse pane, click Active Directory.
The list of Active Directory domains is displayed.
- Click the domain in which you need to create a new user.
- In the list of objects displayed, click the required Container or the Organizational Unit.
- In the Command pane, click New User.
- In the New User in <OU name> | General wizard, enter the user details such as First Name, Last Name, Initials, and User logon name.
- Click Next.
- In the Account properties wizard, click Generate to generate a password for the Account, select the required Account options and then click Next.
Alternatively, you can set the password manually and re-enter in the Confirm Password field to confirm the entered password.
- Click Next.
The Create Mailbox wizard is displayed. The Create Exchange Mailbox option is selected by default. This option enables creation of an on-premises exchange mailbox for the hybrid user.
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NOTE: To enable the creation of a remote mailbox for the hybrid user, clear the Create Exchange Mailbox check box. |
In the Create Azure Account wizard, select the option Create Azure Account.
The Azure AD account details for the new user are generated automatically and populated in the respective fields.

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NOTE: The Temporary Password field is populated with the default password set for the Active Roles user. You can re-set the password for the Azure AD account if required. |
- From the User Principal Name drop-down list, select the AD domain to which you want to associate the Azure AD user.
- In the Usage Location field, enter the two-letter location code of the location where the product will be used.
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NOTE: The Usage Location field is a mandatory field. The licenses cannot be assigned to the product if the product usage location information is not available. The local rules and regulations for usage of the product and services may vary based on the location. |
- Click Next.
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Select the Exchange Online license from the listed subscription in the Licenses wizard and click Finish.
The assigned license can be viewed on the user’s Azure properties | Licenses wizard.
Any license that creates a mailbox on the cloud must be assigned to the user for Remote Mailbox to be created.
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NOTE: ARS service account must be a part of Recipient Management group to run exchange hybrid commands. |
Migrate from Exchange on-prem user to hybrid user
Migrate an Exchange on-premise user to a Hybrid user
An Exchange on-premise user can be converted to a hybrid user by migrating the Exchange on premise mailbox to Exchange Online.
To migrate an Exchange on-premise user in a Synchronized or Federated Environment to a Hybrid user:
- On the Active Roles Web interface Navigation bar, click Directory Management.
- On the Views tab in the Browse pane, click Active Directory.
The list of Active Directory domains is displayed.
- Click the domain in which you need to create a new user.
- In the list of objects displayed, click the required Container or the Organizational Unit.
- Select an existing user with Exchange on premise and click Azure Properties.
- In the Azure Properties wizard, select the Licenses wizard.
- Select Exchange Online Plan from the License subscription list and click Finish.
An Exchange online mailbox for the user is created.
The Exchange Online created is available only after migration.
Refer the Microsoft link to perform migration from Exchange on premise to Exchange Online mailbox.
After the migration, the Exchange on premise properties updated in Web interface are synced to Office 365 portal through Microsoft Native Tools and can be viewed using Exchange Online Properties.
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NOTE:
- The Exchange online properties on the Web Interface for Synchronized Identity and Federated Environments are editable. However, the Email addressed attribute is disabled, as that is synchronized to Exchange Online through Microsoft Native tools.
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View Exchange Online Properties for an Office 365 user
View or modify the Exchange Online properties of an Office 365 User
For an existing Office 365 user, you can use the Active Roles Web Interface to view or modify the Exchange Online properties.
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NOTE:
- The Exchange online properties on the Web Interface for Synchronized Identity and Federated Environments are editable. However, the Email addressed attribute is disabled, as that is synchronized to Exchange Online through Microsoft Native tools.
- To manage Exchange or Exchange Online properties in Hybrid Exchange environment, Administrators must set the corresponding properties using the Exchange Properties tab. These properties are eventually synchronized to Exchange Online through Microsoft Native tools.
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To view the Exchange Online properties of an Office 365 user
- On the Active Roles Web interface Navigation bar, click Directory Management.
- On the Views tab in the Browse pane, click Active Directory.
The list of Active Directory domains is displayed.
- Click the specific domain, Container or the Organizational Unit, and then select the check-box corresponding to the specific user with Exchange Online license for which you want to view the properties.
- In the Command pane, click Exchange Online Properties.
The Exchange Online Properties wizard displays the following Exchange Online properties for the Office 365 user.
- Mail Flow Settings
- Delegation
- E-mail Addresses
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Mailbox Features
Mailbox Settings
- Use the tabs in the Exchange Online Properties dialog box to view the following Exchange Online properties of the Office 365 user:
- Mail Flow Settings
- Message Size restrictions
- Sending Message size
- Receiving Message size.
- Delivery Options
- Send On behalf
- Forwarding Address
- Enabling or disabling of Delivery messages to the forwarding address and mailbox.
- Delegation
- E-mail Addresses
- Mailbox Features
- Exchange ActiveSync
- Outlook Web App
- MAPI
- IMAP
- POP3
- Archive
- Mailbox Settings
- Messaging Records management
View or modify the message size restrictions
View the Mail Flow settings of an Office 365 User
For an existing Office 365 user, you can use the Mail Flow settings tab in the Exchange Online Properties wizard to view or set the message size restrictions and delivery options.
To view and modify the message size restrictions for an Office 365 user
- In the Exchange Online Properties wizard of an Office 365 user, click Mail Flow Settings.
- Under Mail flow settings, click Message Size Restrictions and then Properties.
The Message Size Restrictions dialog box displays the sending and receiving message size restrictions.
- To set or modify sending and receiving message size restrictions, select one of the following in the Message Size Restrictions dialog box:
- Use default limit – Allows you to set the maximum size for the outgoing or incoming messages to the default value used in Exchange Online, which is applied through the built-in policy "Built-in Policy - Exchange Online - Default Message Size Restrictions" enforced on the container.
- Maximum (KB) – Allows you to specify the maximum value for the outgoing or incoming message size.
- Click Save.
- Close the dialog box and click Save.
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NOTE: The changes made to message size restrictions settings for the Office 365 user can be verified in the Microsoft Office 365 portal. |