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Defender 6.2 - Token User Guide

Using software tokens
Soft Token for Android Soft Token for iOS Soft Token for Java Soft Token for Windows Authy E-mail token Google Authenticator GrIDsure token SMS token VIP credential Software token
Using hardware tokens

Creating a token

To create a token

  1. On your Android device, open the Defender Soft Token app.
  2. In the upper right corner of the app, tap the menu icon, and then tap New Token.
  3. Follow the on-screen instructions to name and activate the token.

Authenticating with a token

To authenticate with a token

  • On your Android device, open the Defender Soft Token app.

The numeric value in the token response that appears is your one-time password (OTP). You need to enter the OTP when accessing a resource protected by Defender.

You can tap the refresh button to display the next token response.

To authenticate with push notification

  • From Defender 6.2 onwards, the pushnotification is implicitly triggered when user initiates the login authentication process to Defender. The existing functionality with type in keyword PUSH works if the first login attempts fails to authenticate or times out.

  • If the first request times out, you can type the "push" (case insensitive, without quotes) keyword in the token field and click Submit.

  • The system will send a prompt to the device with a tap option to Approve or Deny the request.

NOTE:

  • Push Notifications can be triggered as an authentication request only for the newly programmed iOS/Android tokens using Defender 6.1.0 and above.

Renaming a token

To rename a token

  1. On your Android device, open the Defender Soft Token app.
  2. Tap and hold the token you want to rename.
  3. Tap Rename.
  4. Enter the new name for your token, and then tap OK.

Deleting a token

To delete a token

  1. On your Android device, open the Defender Soft Token app.
  2. Tap and hold the token you want to delete.
  3. Tap Delete.
  4. When prompted, confirm that you want to delete the token.

Note: When you delete a particular token, the push notification configured for that token is also deleted.

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