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Defender 6.4 - Token User Guide

Using software tokens
Soft Token for Android Soft Token for iOS Soft Token for Java Soft Token for Windows Authy E-mail token Google Authenticator GrIDsure token SMS token VIP credential Software token Enabling the use of Microsoft Authenticator Enabling the use of OneLogin Authenticator
Using hardware tokens

Importing an Activation Code

To import an activation code

  1. Open the Soft Token for Windows. For more information, see Opening Soft Token for Windows.

If you have no active tokens, a wizard starts to guide you through importing an activation code.

If you already have one or more active tokens, do the following to activate a new token:

  1. In the Enter Passphrase dialog box, click the Token button.
  2. In the window that opens, from the main menu select Token | Activate New Token, and then step through the wizard.
  1. In the Enter Activation Code step, click Browse to locate and select the .txt file that contains your activation code.

    Alternatively, you can enter your activation code in the Code text box.

  2. Click Next.
  3. In the Select Storage Location step, specify where you want to store the activated token. Click Next.
  4. In the Choose Passphrase step, type a token passphrase. A passphrase is required to unlock the token so that it can be used for authentication.
  5. Complete the wizard to activate the token.

To open the Soft Token for Windows. For more information, see Opening Soft Token for Windows.

Authenticating with a token

To authenticate with a token

  1. Take note of the challenge value displayed on the sign-in screen of the protected resource you are accessing.

    The challenge is not displayed if the administrator has configured Defender to work in the synchronous mode. In this case, proceed to step 2.

  2. Open the Soft Token for Windows. For more information, see Opening Soft Token for Windows.
  3. In the Enter Passphrase dialog box, type the token passphrase, and then click OK.

    If you want to use a different token, click the Tokens button, and then in the window that opens double-click the token you want to use.

  4. In the dialog box that opens, use the following options:
    • Challenge  If this text box is available, use it to enter the challenge value you took note of in step 1 of this procedure. You can use the Paste button to paste the challenge value you have copied. The Challenge text box is not available if the administrator has configured Defender to work in the synchronous mode.
    • Response  Displays the response code generated by Defender. Use this code to access the resource protected by Defender (for example, you can click Copy to copy the code to the Clipboard, and then paste it into the sign-in screen of the resource you want to access).
    • Get Response  Click this button to generate a response code that provides you with access to the resource protected by Defender.
  5. Enter the generated response value on the sign-in screen of the protected resource.

Changing the token passphrase

You can change the passphrase that is used to unlock an active token. To do so, you need to know your current passphrase. If you have forgotten your current passphrase and want to reset it, follow the steps in Resetting a forgotten passphrase.

To change the token passphrase

  1. Open the Soft Token for Windows. For instructions, see Opening Soft Token for Windows.
  2. In the Enter Passphrase dialog box, click the Tokens button.
  3. In the window that opens, click to select the token for which you want to change the passphrase.
  4. From the main menu, select Token | Change Passphrase.
  5. Step through the wizard until you reach the Reset Passphrase step.
  6. In the Reset Passphrase step, do the following:
    1. Provide the value displayed in the Challenge option to your system administrator.
    2. In the Unlock Code text box, type the code returned to you by your system administrator.
    3. Use the New Passphrase and Confirm Passphrase text boxes to set up a new passphrase for the token.
  7. Complete the wizard.

Resetting a forgotten passphrase

If you have forgotten your token passphrase, you can reset it by completing the next steps.

To reset a forgotten passphrase

  1. Open the Soft Token for Windows. For more information, see Opening Soft Token for Windows.
  2. In the Enter Passphrase dialog box, click the Tokens button.
  3. In the window that opens, click to select the token for which you want to reset the passphrase.
  4. From the main menu, select Token | Reset Passphrase.
  5. Complete the wizard to specify a new passphrase.
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