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Defender 6.5 - Token User Guide

Using software tokens
Soft Token for Android Soft Token for iOS Soft Token for Java Soft Token for Windows Authy E-mail token Google Authenticator GrIDsure token SMS token VIP credential Software token Enabling the use of Microsoft Authenticator Enabling the use of OneLogin Authenticator
Using hardware tokens

Obtaining an activation code from the OneLogin portal

Follow the below steps to create and activate a OneLogin token:

  1. Login to OneLogin portal with credentials whom you want to authenticate using OneLogin Protect Push Notification.
  2. Add the Security Factor and activate the token in “OneLogin Protect” App.

Using hardware tokens

DIGIPASS 280 token

The DIGIPASS 280 token is a synchronous hardware token that allows you to authenticate and get access to resources protected by Defender.

 

 

To authenticate and access resources protected by Defender, use the one-time password (OTP) application of the DIGIPASS 280 token (the OTP1 and OTP2 buttons). Currently, Defender does not support the e-signature application of the token (the SIGN1 and SIGN2 buttons).

The DIGIPASS 280 token works in synchronous mode. During the authentication process, the token generates an internal challenge. That challenge is based on an internally generated time clock. For successful authentication, Defender and the DIGIPASS 280 token must agree on the value in the token's time clock.

The value in the token’s time clock can become out of sync with Defender. If this happens, you will not be able to use the token for authentication. In this case, contact your system administrator.

Before you start using the DIGIPASS 280 token for authentication, you need to register it. You can either have the system administrator register the token for you or you can register the token yourself.

Your system administrator may configure a special Web site called the Defender Self-Service Portal where you can register hardware tokens. Contact your system administrator to learn if you can use the Defender Self-Service Portal to register hardware tokens and to obtain the address (URL) of the portal Web site. For more information, see Registering a hardware token.

Authenticating with DIGIPASS 280 token

To authenticate with the DIGIPASS 280 token

  1. Access the resource protected by Defender.

A sign-in screen appears. If prompted, enter your user ID.

  1. Use your DIGIPASS 280 token to generate a token response, also known as one-time password (OTP):
    1. Press the power button to turn on the token.
    2. When Pin appears on the token display, use the token keyboard to type the token PIN given to you by your system administrator.
    3. When SELECT appears on the token display, press the OTP1 or OTP2 button on the token to generate a one-time password.

To generate the next one-time password, press the C or OK button, and when SELECT appears on the token display, press the OTP1 or OTP2 button.

  1. Enter the generated OTP on the sign-in screen to authenticate and get access to the protected resource.

    IMPORTANT: Ask your system administrator which token button your should press to generate OTPs: OTP1 or OTP2. Your token may be configured so that for certain protected resources only one of these buttons generates valid OTPs.

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