You can play back a recorded session from the Request Workflow dialog, which can be accessed by clicking the Workflow button that appears to reviewers for completed session requests and in the Activity Center view when an access request event is selected in an activity audit log report. In addition, you can play back a recorded session by clicking the icon displayed to the left of an access request session event on the activity audit log report in the Activity Center view.
NOTE: This feature is only available for session requests that have Record Session enabled in the access request policy (Access Config tab).
Open the Request Workflow dialog using the Workflow button.
NOTE: If accessing the Request Workflow dialog from the Activity Center, select an Access Request Session event from the activity audit log report.
Locate an Initialize Session event and click Play to launch the Desktop Player.
A (green dot) indicates the session is live. A user with Security Policy Administrator permissions can click this icon to follow an active session.
If the session recording has been archived from the local Safeguard file system or was recorded from the embedded session module prior to joining a Sessions Appliance, you will see a Download button instead of a Play button. Click Download to download the recording and then click Play.
CAUTION: If you receive a message like: No Desktop Player. The Safeguard Desktop Player is not installed. would you like to install it now?, click Yes. See Installing the desktop client, Installing the Desktop Player, step 2.
Accept the certificate to continue.
In the Certificate error message, click Continue to use the default Session Recording Signing certificate shipped with Safeguard for Privileged Passwords. To use a different SSL certificate, click Abort and then import the appropriate certificates including the root CA.
Use one of the following methods to play back the session recording:
- Click Play Channel from the toolbar at the top of the player.
- Click in the thumbnail in the upper right corner of the Information page.
- Click Play Channel next to a channel in the Channels pane.
Desktop Player User Guide
To download the player user guide, go to One Identity Safeguard for Privileged Sessions - Technical Documentation. Scroll to User Guide and click One Identity Safeguard for Privileged Sessions [version] Safeguard Desktop Player User Guide.
Archiving session recordings