You can play back a recorded session from the Request Workflow dialog, which can be accessed by clicking the
Workflow button that appears to reviewers for completed session requests and in the Activity Center view when an access request event is selected in an activity audit log report. In addition, you can play back a recorded session by clicking the icon displayed to the left of an access request session event on the activity audit log report in the Activity Center view.
NOTE: This feature is only available for session requests that have Record Session enabled in the access request policy (Access Config tab).
(desktop client only) To play back a session (Request Workflow dialog)
-
Open the Request Workflow dialog using the
Workflow button.
NOTE: If accessing the Request Workflow dialog from the Activity Center, select an Access Request Session event from the activity audit log report.
-
Locate an Initialize Session event and click
Play to launch the Desktop Player.
A
(green dot) indicates the session is live. A user with Security Policy Administrator permissions can click this icon to follow an active session.
If the session recording has been archived from the local Safeguard file system or was recorded from the embedded session module prior to joining a Sessions Appliance, you will see a
Download button instead of a
Play button. Click
Download to download the recording and then click
Play.
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CAUTION: If you receive a message like: No Desktop Player. The Safeguard Desktop Player is not installed. would you like to install it now?, click Yes. See Installing the desktop client, Installing the Desktop Player, step 2. |
-
Accept the certificate to continue.
In the Certificate error message, click Continue to use the default Session Recording Signing certificate shipped with Safeguard for Privileged Passwords. To use a different SSL certificate, click Abort and then import the appropriate certificates including the root CA.
-
Use one of the following methods to play back the session recording:
- Click
Play Channel from the toolbar at the top of the player.
- Click
in the thumbnail in the upper right corner of the Information page.
- Click
Play Channel next to a channel in the Channels pane.
Desktop Player User Guide
To download the player user guide, go to One Identity Safeguard for Privileged Sessions - Technical Documentation. Scroll to User Guide and click One Identity Safeguard for Privileged Sessions [version] Safeguard Desktop Player User Guide.
Archiving session recordings
For more information on archiving session recordings, see Session Recordings Storage Management.
An access request session event with a
(green dot) in the left-most column of the activity audit log report or Request Workflow dialog indicates that the session is "live". Clicking this button launches the Desktop Player allowing you to follow what is happening in the active session. Safeguard for Privileged Passwords also allows you to terminate an active session directly from the desktop player.
NOTE: You must have Security Policy Administrator permissions to follow an active session.
(desktop client only) To watch or terminate a "live" session
-
From the Request Workflow dialog or Activity Center activity audit log report click the
(green dot) next to an access request session event.
NOTE:Security Policy Administrators can also launch the Safeguard Desktop Player from the Access Requests view. Select an access request session in the request grid and click the View Live Session toolbar button.
The Safeguard Desktop Player launches allowing you to watch the active session. On the Information page, the thumbnail (upper right) displays a blinking red recording button when a session is "live".
-
Use one of the following methods to follow the session:
- Click
Play Channel from the toolbar at the top of the player.
- Click
in the thumbnail in the upper right corner of the Information page.
- Click
Play Channel next to a channel in the Channels pane.
- In the play back window, you will see a Terminate button and a Live indicator in the lower right corner.
- Click Terminate to stop the active session.
NOTE: You can also terminate an active session by revoking the session through the Windows desktop client.
When you select the
Administrative Tools link from the Home page navigation pane, the Toolbox view appears. This view gives you quick-start links to the tasks you can perform.
Each numbered tile gives you quick access to its Administrative Tool. Clicking
displays the dialog allowing you to add an object.
In addition, the Toolbox allows you to view the status of running tasks.
Safeguard for Privileged Passwords displays a number on your Toolbox navigation link to notify you when you have any tasks running.
To view task status
- Navigate to the Toolbox.
- Click
Popout to float the Tasks pane.
You can then select and drag the pane to any location on the console and re-size the window.
- Click
Remove to delete a task from the pane.
- Click
Cancel next to a running task to stop a task.
- Click Clear to remove all items from the Tasks pane.