Safeguard for Privileged Passwords Appliances can end up in a quarantine state if something goes wrong while doing certain activities with the Safeguard for Privileged Passwords Appliance. The best defense against losing data or compounding problems associated with quarantined appliances is a good and recent backup (Backup and Retention settings). The appliance (at least one appliance in a clustered environment), should be set up to take a scheduled backup regularly, which should be saved to an archive server so that if something happens, you can recover with minimum downtime and loss.
To recover an appliance in a quarantine state
If a Safeguard for Privileged Passwords Appliance goes into a quarantine state, use one of the following options to recover:
Unless you have a good reason not to restart the appliance, this should be your first step. Often times, a quarantine happens because the system was waiting for a response that did not return in time. Restarting the Safeguard for Privileged Passwords Appliance allows it to retry and frequently fixes itself.
If the Quarantine warning appears, proceed to Option 2.
||NOTE: Clustered environment: If the quarantined appliance was the primary appliance, use the Failover option to reassign the primary appliance role to a healthy member of the cluster (Failing over to a replica by promoting it to be the new primary).|
If restarting the appliance did not fix the problem, it will be necessary to do a factory reset on the appliance in order to fix it.
|Caution: Factory reset returns the appliance to its original state when it first came from the factory. All data and configuration settings will be lost and any patches applied will be removed.|
To perform a factory reset, connect to the recovery kiosk and select the Factory Reset option (Factory reset).
|NOTE: You must contact One Identity Technical Support to complete the operation.|
Once the factory reset is started, you must wait until it finishes (it could take up to 30 minutes to complete). When the factory reset is complete, the kiosk will return an Online indicator.
Once the factory reset is complete:
One Identity Safeguard for Privileged Passwords for Privileged Sessions enables you to issue privileged access to users for a specific period or session and gives you the ability to record, archive, and replay user sessions so that your company can meet its auditing and compliance requirements.
Before using Privileged Sessions, make sure the following settings and configuration are in place:
Ensure the necessary SSH algorithms are configured for any Unix or Linux machines that are going to be using SSH.
NOTE: Safeguard for Privileged Passwords ships with default SSH algorithms configured for Unix and Linux machines. To add new algorithms, use the API endpoint:
The Starling Identity Analytics & Risk Intelligence service collects and evaluates information from data sources, such as Safeguard for Privileged Passwords, to provide you with valuable insights into your users and entitlements. When integrated with Safeguard for Privileged Passwords, Starling Identity Analytics & Risk Intelligence allows you to identify Safeguard for Privileged Passwords users and entitlements that are classified as high risk and view the rules and details attributing to that classification.
In order to use Safeguard for Privileged Passwords as a data source module in Starling Identity Analytics & Risk Intelligence, you must first add a user to Safeguard for Privileged Passwords, with the following properties:
Once this Safeguard for Privileged Passwords user is defined, you will enter this user's credentials and Safeguard for Privileged Passwords connection information when adding a new data source module in the Starling Identity Analytics & Risk Intelligence service. For more information on configuring a new data source module and the classification rules used to identify high risk users and entitlements, see the One Identity Starling Identity Analytics & Risk Intelligence User Guide.
In order to use Application to Application integration with Safeguard for Privileged Passwords, you must perform the following tasks:
Step 1: Prepare third-party application for integration with Safeguard for Privileged Passwords.
Step 2: Appliance administrator enables Application to Application service in Safeguard for Privileged Passwords.
Using the desktop client, navigate to Administrative Tools | Settings | Appliance | Enable or Disable Service and click the Application to Application Enabled toggle.
Use the following URL: https://appliance/service/appliance/v2/A2AService/Enable
Step 3: Asset Administrator adds assets and accounts to Safeguard for Privileged Passwords.
Step 4: User Administrator adds certificate users to Safeguard for Privileged Passwords.
Step 5: Security Policy Administrator adds application registration to Safeguard for Privileged Passwords.
Step 6: Get the API key and copy/paste it into the third-party application in order to make requests from the third-party application.