Use the Send Test Event link located below the Syslog configuration table on the Syslog pane to verify your syslog server configuration. Navigate to Administrative Tools | Settings | External Integration | Syslog.
To validate your setup
Safeguard for Privileged Passwords logs a test message to the designated syslog server.
Note: To log event messages to a syslog server, you must configure Safeguard for Privileged Passwords to send alerts. For more information, see Configuring alerts.
Safeguard for Privileged Passwords allows you to integrate with your company's external ticket system. Some systems, such as Service Now, require an SSL certificate be installed in Safeguard for Privileged Passwords.
Navigate to Administrative Tools | Settings | External Integration | Ticketing.
The Ticketing pane displays the following about the ticket systems defined.
|Name||The name assigned to the ticket system when it was added to Safeguard for Privileged Passwords.|
|URL||The web site address of the ticket system.|
Use these toolbar buttons to manage the ticketing systems defined to integrate with Safeguard for Privileged Passwords.
|New||Add a new ticket system.|
|Refresh||Update the list of ticket systems.|
|Edit||Modify the selected ticket system configuration.|
It is the responsibility of the Appliance Administrator to configure Safeguard for Privileged Passwords to integrate with your company's external ticket system. The Security Policy Administrator configures the access request policy to require that users provide a ticket number when requesting an account password or session access. For more information, see Requester tab.
To configure Safeguard for Privileged Passwords to integrate with an external ticket system
Name: Enter the name of your ticketing system.
Type: Select the type of ticketing tracking system:
URL: Enter the web site address to the ticketing system.
User Name: Enter an account for Safeguard for Privileged Passwords to use to access the ticketing system.
Password: Enter the user account's password.
Navigate to Administrative Tools | Settings | Messaging.
Where you enable a login banner that users must acknowledge before they can access Safeguard for Privileged Passwords.
|Message of the Day||
Where you set the Message of the Day which displays on the Home page.