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One Identity Safeguard for Privileged Passwords 2.9 - Administration Guide

Introduction System requirements Using the virtual appliance and web management console Installing the desktop client Setting up Safeguard for Privileged Passwords for the first time The console Navigation pane Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Discovery Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificate settings Cluster settings External Integration settings Messaging settings Profile settings Safeguard Access settings Sessions settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Historical changes by release Glossary

Setting the appliance name

Safeguard for Privileged Passwords automatically assigns a name to the appliance; however, you can change the name from the Appliance Information page.

To set the appliance name

  1. Navigate to Administrative Tools | Settings | Appliance | Appliance Information.
  2. Click Edit to enable the Appliance Name text box.
  3. Enter a new appliance name and click Save.

Shutting down the appliance

You can shut down an appliance from the Administrative Tools view in the Windows desktop client or directly from the appliance itself.

Caution: Rebooting the appliance causes a service outage for any current users.

To shutdown an appliance

  1. Navigate to Administrative Tools | Settings | Appliance | Appliance Information.
  2. Type an explanation for shutting down the Safeguard for Privileged Passwords Appliance in the Reason box and click Shut Down.

    Important: After the appliance powers off you will need physical access to start it. Press the Green check mark button on the front panel of the appliance for NO more than one second to power on the appliance.

    Caution: Once the Safeguard appliance is booted, DO NOT press and hold the Green check mark button. Holding this button for four or more seconds will cold reset the power of the appliance and may result in damage.

  3. To confirm your action, enter the words Shut Down in the box and click OK.
  4. The One Identity Safeguard for Privileged Passwords 2000 Appliance LCD screen displays "LCD service terminating."

NOTE: You can also use the Red X button on the front panel of the appliance to shut it down. Press and hold the Red X button for four seconds until it displays POWER OFF.

Caution: Once the Safeguard appliance is booted, DO NOT press and hold the Red X button for more than 13 seconds. This will hard power off the appliance and may result in damage.

Restarting the appliance

Use the Power controls on the Administrative Tools view in the Windows desktop client to restart an appliance.

To restart the appliance

  1. In Settings, select Appliance | Appliance Information. Navigate to Administrative Tools | Settings | Appliance | Appliance Information.
  2. Type an explanation for restarting the Safeguard for Privileged Passwords Appliance in the Reason box and click Restart.
  3. To confirm your action, enter the word Restart in the box and click OK.
  4. The One Identity Safeguard for Privileged Passwords 2000 Appliance LCD screen displays the run level status of the appliance as it is starting up. For more information, see LCD status messages.

Enable or Disable Services (Application to Application service)

Navigate to Administrative Tools | Settings | Appliance | Enable or Disable Services.

The Enable or Disable Services pane on the Appliance settings page, displays a single toggle, Application to Application Enabled, for enabling or disabling the Application to Application service. It is the responsibility of the Appliance Administrator to manage the Application to Application service.

The Application to Application service is disabled by default. The toggle appears blue with the switch to the right ( toggle on) when the service is enabled and gray with the switch to the left when the service is disabled ( toggle off).

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