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One Identity Safeguard for Privileged Passwords 6.9 - User Guide

Introduction System requirements and versions Search box Using the web client Getting started with the desktop client Using the desktop client Search box Privileged access requests About us

Desktop client navigation pane

In the desktop client, the Home page left navigation pane has these links.

  •  Home: Where you view and take action on the access request tasks that need your immediate attention. As a requester, it also provides access to your list of Favorite access request queries.

Home

Click Home to go to the home page. The Home page is tailored to your user rights and permissions. If you are authorized by an entitlement to request, approve, or review access requests, then your Home page gives you a quick view to the access request tasks that need your immediate attention.

Based on your role, the dashboard displays My Requests, Approvals, and Reviews, the number of tasks in each queue, and the status of each task (for example, Available, Denied, Revoked, Pending) as well as whether the task is Due Today.

Additional widgets may also be available. For example: Appliance Resources and Cluster Status.

In addition to tasks based on your role, you can perform the following from the Home page:

  • Customize the information that is displayed on the page. Click Settings.
  • Read the Message of the Day from the Appliance Administrator.
Requester's Home page view

Click the New Request button to open the New Access Request dialog, which lists the assets and accounts you are authorized to access. From this dialog you specify the assets, accounts and the type of access you are requesting, and additional details about the request.

For more information, see:

Click My Requests to view the requests awaiting action.

For more information, see:

The Favorites pane displays a list of requests you have marked as a favorite, providing a quick way to request access. For more information, see Desktop client favorite request.

Approver's Home page view

Your job is to approve or deny the access requests listed on your Home page. Click Approvals to view the requests awaiting your approval. As an approver, unless you are also designated as a requester, you will see no favorites listed.

For more information, refer to these topics:

Reviewer's Home page view

Your job is to review completed access requests listed on your Home page. Click Reviews to view the completed requests requiring your review. As a reviewer, unless you are also designated as a requester, you will see no favorites listed.

For more information, refer to these topics:

Search box

Whether you are using the desktop client or web client, the search box can be used to filter the data being displayed. When you enter a text string into the search box, the results include items that have a string attribute that contains the text that was entered. This same basic search functionality is also available for many of the detail panes and dialogs, allowing you to filter the data displayed in the associated pane or dialog.

When searching for objects in the object lists, an attribute search functionality is also available where you can filter the results, based on a specific attribute. That is, the search term matches if the specified attribute contains the text. To perform an attribute search, click the icon to select the attribute to be searched.

Rules for using the search functionality:

  • Search strings are not case-sensitive. Exception: in the web client, the Approvals and Reviews searches are case sensitive.
  • Wild cards are not allowed.
  • Try using quotes and omitting quotes. As you use the product, you will become familiar with the search requirements for the search fields you frequent. Safeguard may perform a general search (for example, omits quotes) or a literal search (for example, includes quotes). Example scenarios follow:

    • On the Settings pane, search strings must be an exact match because a literal search is performed. Do not add quotes or underlines. For example, from the Settings pane, enter password rules to return Safeguard Access | Password Rule. If you enter "password rules" or password_rules, the following message is returned: No matches found.
    • On the Users pane search box:

      • A general search does not return anything if you use quotes because it uses a literal search (searches for the quotes). For example: searching for "ab_misc2" returns the message: There is nothing to show here.
      • You can use quotes in an attribute search if there are spaces in the search name. For example, entering the following in the search box Username: "ab_misc2" returns: AB_misc2.
  • When multiple search strings are included, all search criteria must be met in order for an object to be included in the results list.
  • When you combine a basic search and an attribute search, the order they are entered into the search box matters. The attribute searches can be in any order, but the basic search must come after the attribute searches.
  • In large environments, you will see a result number to tell you how many objects match the criteria; however, only the first 200 objects will be retrieved from the server. When you scroll down the list, more objects will be retrieved (paged) as needed.

To search for accounts

  1. Enter a text string in the Search box. As you type, the list displays items whose string attributes contain the text that was entered.

    Examples:

    • Enter T in the search box to search for items that contain the letter "T".
    • Enter sse to list all items that contain the string "sse," (such as "Asset").

    NOTE: The status bar along the bottom of the console shows the number of items returned.

  2. To clear the search criteria, click  Clear.

    When you clear the search criteria, the original list of objects is displayed.

You can also Search by attribute.

Search by attribute

The attributes available for searching are dependent on the type of object being searched. The search drop-down menu lists the attributes that can be selected.

API attributes can be searched

The drop-down menu lists a limited number of attributes that can be searched; however, you can perform an attribute search using the English name of any attribute as it appears in the API. Nested attributes can be chained together using a period (.). To see a list of all the attributes, see the API documentation.

Entering the search string

  1. Click the icon and select the attribute to be searched.

    The selected attribute is added to the search box. For example, if you select Last Name then LastName: is added to the search box.

  2. In the search box, enter the text string after the colon in the attribute label.

    You can specify multiple attributes, repeating these steps to add an additional attribute to the search box. Do not add punctuation marks, such as commas or colons, to separate the different attributes. When multiple attributes are included, all search criteria must be met in order for an object to be included in the results list.

    As you type, the list displays items whose selected attributes contain the text that was entered.

    NOTE: The status bar along the bottom of the console shows the number of items returned.

  3. To clear the search criteria, click Clear.

    When you clear the search criteria, the original list of objects are displayed.

Attributes in each Search box

The following attributes are available when you click the icon. In addition, API attributes can be searched in the search box.

Accounts

  • Name
  • Description
  • Asset
  • Domain Name
  • Profile
  • Partition
  • Tag

Account Groups

  • Name
  • Description
  • Dynamic

Assets

  • Name
  • Description
  • Platform
  • Forest Root Domain
  • Network Address
  • Partition
  • Is Directory
  • Tag

Asset Groups

  • Name
  • Description
  • Dynamic

Entitlements

  • Priority
  • Name
  • Description
  • Users Display Name
  • Users Name

Partitions

  • Name
  • Description

Users

  • User Name
  • Description
  • First Name
  • Last Name
  • Email Address
  • Domain Name

User Groups

  • Name
  • Description
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