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Password Manager 5.12 - Administration Guide

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview Secure Password Extension Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Password Change and Reset Process Overview Data Replication Phone-Based Authentication Service Overview
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Self-Service Workflows Helpdesk Workflows Notification Activities User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances Domain Connections Extensibility Features RADIUS Two-Factor Authentication Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Working with Redistributable Secret Management account Email Templates
Upgrading Password Manager Administrative Templates Secure Password Extension Password Policies Enable S2FA for Administrators & Enable S2FA for HelpDesk Users Reporting Password Manager Integration Appendixes Glossary

Enable S2FA for Administrators & Enable S2FA for HelpDesk Users

This section describes the steps to enable 2FA to protect Administration site and Helpdesk site users.

To enable 2FA for Administrators & HelpDesk Users

  1. On the home page of the Administration site, click the Management/2FA enforcement tab.

  2. Select the Use Secure Token Server for authentication checkbox for admin authentication and/or helpdesk authentication, then choose one of the Secure Token Server providers, which you need to use for 2FA authentication. The login interface presentation can be selected from the Choose the behaviour of the authentication dropdown.

  3. Click Save to save the settings.

NOTE: At least one Secure Token Server provider needs to be configured. If there is an external provider, which loads their content while sending an "X-Frame-Options : Deny" header, then the iframe option will not work. In this case, the redirect or the popup option is required.


Reporting and User Action History Overview

Password Manager provides a simple and convenient way to view, print, and save reports and charts allowing you to analyze information on how the application is used. The reporting functionality within the solution is based on Microsoft SQL Server Reporting Services as a common reporting environment.

The Reports section of the Administrator site includes a number of pre-defined reports that help you perform the following tasks:

  • Track user registration activity
  • Analyze information about what actions are performed by users in Password Manager
  • Check users’ registration status
  • View a list of users whose Questions and Answers profiles must be updated to comply with the current administrator-defined settings
  • Track helpdesk operators’ activity

The user action history provides records of all actions performed by users registered with Password Manager. You can search for records using a full-text search functionality. The user action history is provided by Enterprise Auditing Service embedded in Password Manager.

To use Password Manager reports, you need to connect to an SQL Server and a Report Server.

To use the user action history functionality, you need to connect to an SQL Server only.




Alternative options

You can use predefined Power BI templates to generate interactive reports as an alternative to Reporting. For more information on Power BI, see Working with Power BI templates.

Setting Up Reporting Environment

To enable the reporting functionality of Password Manager, ensure that the following requirements are met:

  • A SQL Server is deployed in your environment and the Password Manager database is configured on that server.
  • A SQL Server Reporting Services report server is installed in your working environment.
  • You have configured a connection to the report server through the Administration site.

The interactive Web-based reports are built on data that the report server retrieves from the Password Manager SQL database, and can be either viewed online or exported into multiple file formats.

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