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Safeguard for Privileged Passwords On Demand Hosted - User Guide

Introduction System requirements and versions Using the web client Getting started with the desktop client Using the desktop client Search box Privileged access requests About us

Uninstalling the desktop client

You can uninstall a desktop client.

To uninstall the desktop client

  1. In the Windows Control Panel, open Programs and Features.
  2. Right-click the Safeguard for Privileged Passwords application and choose Uninstall.

Using the desktop client

One Identity Safeguard for Privileged Passwords has two graphical user interfaces that allow you to manage password and session requests, approvals, and reviews for your managed accounts and systems:

  • Windows desktop client: The desktop client consists of an end-user view and an administrator view. The administrative functionality is dynamically enabled based on the user's permissions. The desktop client user interface information follows.
  • Web client: The web client is especially useful for requesters, reviewers, and approvers. Many administration functions are available as well. For more information, see Using the web client.

NOTE: In this documentation, you will see the following icons which denote the interface:

(web client)

(desktop client)

Desktop client toolbar

The toolbar along the top-right corner of the Safeguard for Privileged Passwords console, has these controls:

Settings (desktop client)

The desktop client console (Settings) allows you to configure the desktop client application.

Set the following then click Done to save settings.


Control notifications within Safeguard for Privileged Passwords:

  • Run in the System Tray when you close the application.

    When you select the Run in the System Tray check box, you cannot modify the toast notifications check box which follows because you always get notifications. If you deselect the Run in the System Tray check box, you can enable or disable toast notifications which follows.

  • Enable Toast Notifications to display event alerts on your console.

    Toast notifications are alerts that appear when the desktop client application is not the active foreground application: for example, when you are in another application or when you have minimized the desktop client.

  • Reset Notifications: Click Reset Notifications to reenable any notifications pop ups that have been preciously suppressed.

All widgets are enabled by default, indicating that the corresponding controls display on your Home page. The toggles appear blue with the switch to the right when a widget is enabled, and gray with the switch to the left when a widget is disabled.

Click the toggles to enable () or disable () the Home page widgets:

  • Enable Requests
  • Enable Approvals
  • Enable Reviews
About dialog tab

Click About Safeguard for Privileged Passwords to display the following information.

  • About: The trademark and copyright information.
  • Contact: Information about how to get in touch with One Identity.
  • Components: Links to information regarding the third-party components used in Safeguard for Privileged Passwords.

User information and log out (desktop client)

Click the user avatar then click My Account to modify your personal information, time zone (if allowed), manage email notifications, view current notifications, or log out of Safeguard for Privileged Passwords.

NOTE: Safeguard for Privileged Passwords Active Directory users cannot use My Account to modify their email address, phone number, or change their password. They must do these actions in Active Directory.

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