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Safeguard for Privileged Sessions On Demand Hosted - Release Notes

Supported web browsers and operating systems


From version 6.13.0, SPS does not support Internet Explorer 11 (IE11) anymore. SPS version 6.12.0 and previous versions continue to support IE11.

From SPS version 6.10, the Google WebM Video for Microsoft Internet Explorer plugin is not required for replaying audit trails in your browser. The supported browsers are:

  • Google Chrome

  • Firefox

  • Safari

  • Internet Explorer 11 (IE11) - supported until SPS version 6.12.0

For SPS version 6.9 and earlier versions, even though the One Identity Safeguard for Privileged Sessions (SPS) web interface supports Internet Explorer and Microsoft Edge in general, to replay audit trails, you need to use Internet Explorer 11, and install the Google WebM Video for Microsoft Internet Explorer plugin.

If you cannot install Internet Explorer 11 or another supported browser on your computer, use the the Safeguard Desktop Player application. For details, see "Replaying audit trails in your browser" in the Administration Guide and Safeguard Desktop Player User Guide.


SPS version 4 F3 and later versions do not support Internet Explorer 9 (IE9) and Internet Explorer 10 (IE10), as the official support of IE9 and IE10 ended in January, 2016.

NOTE: SPS displays a warning message if your browser is not supported or JavaScript is disabled.

NOTE: The minimum recommended screen resolution for viewing One Identity Safeguard for Privileged Sessions's (SPS's) web interface is 1366 x 768 pixels on a 14-inch widescreen (standard 16:9 ratio) laptop screen. Screen sizes and screen resolutions that are equal to or are above these values will guarantee an optimal display of the web interface.

Supported browsers

The following browsers are supported:

  • Mozilla Firefox (the latest version)

  • Google Chrome

  • Microsoft Edge (Microsoft Edge Legacy is not supported)

The browser must support TLS-encrypted HTTPS connections, JavaScript, and cookies. Make sure that both JavaScript and cookies are enabled.

The SPS web interface can be accessed only using TLS-encryption and strong cipher algorithms.

Opening the web interface in multiple browser windows or tabs is not supported.

Supported operating systems

The following operating systems are supported:

  • Windows 2008 Server

  • Windows 2012 Server

  • Windows 2012 R2 Server

  • Windows 2016

  • Windows 7

  • Windows 8

  • Windows 8.1

  • Windows 10

  • Linux

Safeguard Desktop Player system requirements

The Safeguard Desktop Player application supports the following platforms:

  • Microsoft Windows:

    64-bit version of Windows 7 or newer. Install the appropriate driver for your graphic card.

  • Linux:

    RHEL 7, CentOS 7, or newer. The Safeguard Desktop Player application will probably run on other distributions as well that have at least libc6 version 2.17 installed.

    Depending on the distribution, you will need the following packages installed:

    • On Debian-based GNU/Linux:

      • libxcb-render-util0

      • libxcb-keysyms1

      • libxcb-image0

      • libxcb-randr0

      • libxcb-xkb1

      • libxcb-xinerama0

      • libxcb-icccm4

    • On CentOS/Red Hat:

      • xcb-util-renderutil

      • xcb-util-keysyms

      • xcb-util-image

  • Mac:

    macOS High Sierra 10.13, or newer.

Installing the Safeguard Desktop Player application requires about 200MB disk space, and a temporarily used disk space to store the audit trails that are replayed. The size of the temporary files depends on the size of the replayed audit trails.

You can install the Safeguard Desktop Player application with user privileges.

Hardware specifications

One Identity Safeguard for Privileged Sessions appliances are built on high performance, energy efficient, and reliable hardware that are easily mounted into standard rack mounts.

Table 5: Hardware specifications
Product Redundant PSU Processor Memory Capacity RAID IPMI
SPS T-1 No 1x Intel Xeon X3430 2.40GHz 2 x 4 GB 2 x 1 TB Software RAID Yes
SPS T-4 Yes 1x Intel Xeon E3-1275 v2 3.50GHz 2 x 4 GB 4 x 2 TB LSI MegaRAID SAS 9271-4i SGL Yes
SPS T-10 Yes 2 x Intel Xeon E5-2630 v2 2.6GHz 8 x 4 GB 13 x 1 TB LSI 2208 (1GB cache) Yes
Safeguard Sessions Appliance 3000 Yes

1x Intel Xeon E3-1275 v6 3.80GHz

2 x 16 GB 4x2 TB NLSAS LSI MegaRAID SAS 9361-4i Single Yes
Safeguard Sessions Appliance 3500 Yes 2x Intel Xeon Silver 4110 2.1GHz 8 x 8 GB 9x2 TB NLSAS 1 x Broadcom MegaRAID SAS 9361-16i + LSI Avago CacheVault Power Module 02 (CVPM02) Kit Yes

The Safeguard Sessions Appliance 3500 is equipped with a dual-port 10Gbit interface. This interface has SFP+ connectors (not RJ-45) labeled A and B, and can be found right of the Label 1 and 2 Ethernet interfaces. If you want faster communication, for example, in case of high data load, you can connect up to two 10Gbit network cards. These cards are not shipped with the original package and have to be purchased separately.

Product licensing

To enable a trial license

  1. Visit the Download Trials page, and navigate to One Identity Safeguard for Privileged Sessions > Download Free trial.

  2. Complete the registration form, and click Download Trial.

  3. You will receive the details on how to access your license key and the download the ISO files in email.

To enable a purchased commercial license

  1. Navigate to My Account > My License Assets on the support portal.
  2. To access your license key, click Retrieve Key next to your product.
  3. Once you have the license keys, navigate to My Account > My Products and click Download next to your product. The Download Software page is displayed.
  4. Download the ISO image (install cdrom) of your product.

If you need help with accessing your license, navigate to the Licensing Assistance page, and follow the instructions on screen.

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