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One Identity Safeguard for Privileged Sessions 6.0.5 - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS) The Welcome Wizard and the first login Basic settings
Supported web browsers and operating systems The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving and cleanup Forwarding data to third-party systems Joining to One Identity Starling
User management and access control Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing Safeguard for Privileged Sessions (SPS) clusters Managing a high availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings RDP-specific settings SSH-specific settings Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Searching session data on a central node in a cluster Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) RPC API The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS) Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help LDAP user and group resolution in SPS Appendix: Deprecated features Glossary

Support hotfixes

This section describes support hotfixes and their installation in One Identity Safeguard for Privileged Sessions (SPS).

Support hotfixes are official additions (signed .deb packages created by the Support Team) to a specific SPS release. By uploading a hotfix to an SPS appliance, it is possible to apply a modification (for example, a bugfix) quickly and without making the firmware Tainted. The hotfix files only work with the version of SPS they are created for.

You can upload the hotfix file you received from our Support Team in the SPS user interface.

 Caution:

Consider the following:

  • Clicking Upload immediately installs the hotfix to SPS.
  • Installing multiple hotfix files to a single configuration of SPS is possible, but you cannot delete an individual hotfix file from SPS without the Support Team's assistance.
  • Installing a new firmware will delete all hotfix files installed on the previous version of SPS.

If you have to delete an individual hotfix file from SPS without installing a new firmware first, contact our Support Team.

Installing support hotfixes

This section describes the most important requirements and information regarding the installation procedure of support hotfixes.

Prerequisites

The hotfix files are normally not publicly accessible for download (unless attached to Knowledgebase Articles). As a result, if you want to install them to your SPS, you must first contact our Support Team for a hotfix file specifically created for your request. Consider that you cannot delete the installed hotfix file from SPS without the Support Team's assistance. In addition, rebooting the SPS appliance after deleting an installed hotfix is necessary. We strongly recommend that you only install hotfixes to SPS if you contact our Support Team for instructions beforehand.

 NOTE:

The hotfix files only work with the version of SPS they are created for. SPS automatically checks their version during upload.

To install the support hotfix file

  1. Navigate to Basic Settings > System > Firmwares.

    Figure 288: Uploading a hotfix file in the SPS user interface

  2. Under the Upload new hotfix: section, click Choose File and select the hotfix file you want to upload.

  3. Click Upload.

    		 Caution:

    Consider the following:

    • Clicking Upload immediately installs the hotfix to SPS.
    • Installing multiple hotfix files to a single configuration of SPS is possible, but you cannot delete an individual hotfix file from SPS without the Support Team's assistance.
    • Installing a new firmware will delete all hotfix files installed on the previous version of SPS.

    If you have to delete an individual hotfix file from SPS without installing a new firmware first, contact our Support Team.

  4. If installation is successful, SPS will list information about the hotfix under Installed hotfixes:, such as Name, Version and Description.

    		 NOTE:

    Upload will fail in the following cases:

    • The hotfix file version does not pass the version check.
    • The hotfix file package is not properly signed by our Support Team.
    • The file you want to upload is not an appropriate .deb package or the file is corrupted.

    If upload fails, SPS will revert to its previous state automatically.

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