To assist in the development of new features, as well as drive future improvements, we implemented a Product Improvement Program. Feedback from this program provides Product Management with valuable insight into how our products are being used. This information is essential to help the R&D team prioritize existing enhancement requests within the roadmap of the each product. Participation is voluntary, and no personal contact information is ever collected.
There is an option in Privilege Manager that can be used to verify or change your participation at any time. Select the Help menu and then click on Product Improvement Program to change your participation option.
Information collected will be used to develop new features and improve Privilege Manager.
The data is stored on a secure server within the USA and will be accessed only be the members of the Privilege Manager R&D team.
NOTE: The General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) define a set of data protection and security measures that restrict access to personally identifiable information (PII). The Privilege Manager Client collects user-specific data from managed devices, and sends it to the Server. This information is not shared with Quest. The only exception are domain names associated with users who ran the elevated or Blacklisted process.
You choose to participate and allow Privilege Manager to send usage data, associated with an anonymous user ID from your computer. If you are offline at any time, the data will be sent the next time an internet connection is available.
We will store the collected data on our secure server for as long as the Product Improvement Program is in place.
You will not receive any e-mail regarding the Product Improvement Program, regardless of whether you participate. We do not collect personally identifiable information.
An Internet connection is required for participation. However, it can be an intermittent connection. When an internet connection becomes available, the information is automatically transmitted with minimal impact to your system.
No, the information cannot be displayed on the customer side. The collection of the desired data occurs seamlessly in the background without affecting the product. Additionally, all formatting and processing of the collected data are done post transmission.
Information is actively collected as long as you use the product version for which you have agreed to participate or until you decide to end your participation.
Since no personally identifiable information is collected, the anonymous data will not be meaningful to anyone outside of our company.