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Starling Connect Identity Manager Integrated - Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Configuring connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors Amazon S3 AWS ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Azure AD GSuite Concur Tableau GoToMeeting Coupa AWS Cognito Okta Creating a service account in GSuite Setting a trial account on Salesforce Working with Azure AD Generating a private key for service account in GoToMeeting OneIM limitations Configuring Amazon S3 AWS connector to support entitlements for User and Group Outbound IP addresses

About this guide

This guide describes each of the supported target cloud applications and how it is on boarded with One Identity Manager. This guide provides an overview of each supported cloud application. Information about each of the supported cloud applications functionality and associated limitations can be gathered from the guide. This guide is intended for end users, system administrators, consultants, analysts, and other IT professionals using the product.

NOTE: This guide describes One Identity Starling Connect functionality available to the default user. It is possible that not all the functions described here are available to you. This depends on your system configuration and permissions.

One Identity Starling Connect overview

Today, more than ever, organizations must address the proliferation of cloud-based applications. While these applications often provide convenient and flexible access for employees and customers, they also present a new set of management and security challenges for IT and line-of-business managers.

For efficiency and simplicity, an organization’s Identity and Access Management (IAM) solution needs to provide an aggregated view of identities across all systems. Additionally, an IAM solution should enable managers to easily define and enforce the policies of their governance initiatives, including those that are on-premises, hybrid and cloud. The above mentioned activities can be performed by One Identity Starling Connect.

A cloud based, managed-service offering, Starling Connect extends the governance capabilities of One Identity Manager (version 7.1.3 or later) to enable organizations to enjoy the benefits of secure hybrid environments. Now, you can extend your One Identity Manager on-premise deployment, to control all your applications, regardless of their installation (on-premise or cloud based).

With Starling Connect, you can extend your investment in identity governance beyond on-premises apps to cloud applications used by your partners. Starling Connect builds on One Identity Manager to unify governance, extend access controls, ensure compliance and to reduce the time taken to provision / de-provision users and groups.

One Identity Starling Connect architecture

Figure 1: Overview of Starling Connect and One Identity Manager integration

One Identity Manager Synchronization Editor

Synchronization Editor enables you to connect different target systems using the One Identity Manager SCIM Connector. This tool helps you to configure data synchronization for the supported cloud target system, and to specify which cloud target system data is mapped to the One Identity Manager database.

Starling Connect SCIM endpoints

Starling Connect SCIM endpoints are SCIM version 2.0 endpoints, that simplifies user management in the target cloud application. The SCIM endpoints define a schema for representing users, groups and a REST API for the necessary CRUD operations.

One Identity Starling

Starling helps to combine products from the One Identity line to create a secure and customizable cloud service. Administrators use the Starling site to create a new organization, register new accounts, add services to their organization, and gain secure access to those services. Although the main Starling portal can be used to create a free Starling account and provides access to the services currently available for subscriptions, some of the services must be purchased in order for them to be available for full-time use. For more information on adding a service, use the information associated with each service.

There is a service information site ( for viewing the current operational status of each service. This site is useful if you are having difficulties connecting to a service and want to check if there are any reported issues prior to contacting Support for additional assistance.

IMPORTANT: One Identity Manager should be configured with merge mode for Users and Groups synchronization to prevent data loss.


NOTE: For more information, see Introduction to One Identity Starling in the One Identity Starling Hosted User Guide.

Supported browsers

The following browsers are supported when accessing the Starling service:


Table 1: Supported desktop browsers
Browser Minimum OS/platform Version
Internet Explorer Windows 7 11
Google Chrome Windows 10, Mac OS X Yosemite Latest
Mozilla Firefox Windows 8.1 Latest
Microsoft Edge Windows 10 Latest
Safari Mac OS X Yosemite See OS/Platform


Table 2: Supported mobile browsers
Browser Minimum OS/platform Version
Google Chrome Android Latest
Safari iOS Latest


NOTE: Starling as well as some of the services to which you can subscribe are compatible with mobile devices. Also, be aware that due to space constraints some tables may be condensed when viewed in portrait mode to only display key columns.

For more information, see Supported browsers in the One Identity Starling Hosted User Guide.

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