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Title
O365 Licenses removed when user object is deprovsioned successfully -
Description
You may have noticed that when user objects get deprovisioned successfully, their O365 licenses also get removed. -
Cause
This is by design. To address the necessity of O365 retention, version 7.3.3 introduced a new deprovision policy called 'Office 365 Licenses Retention'.
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Resolution
Office 365 Licenses Retention
This policy is intended to automate retention of all or selected Office 365 licenses assigned to an Azure AD user after the Azure AD user is deprovisioned successfully.
How this policy works?
When processing a request to deprovision an Azure AD user, Active Roles uses this policy to determine if the licenses assigned to the Azure AD user must be retained.
When an Azure AD User is deprovisioned, this policy ensures that the administrator assigned Office 365 licenses are retained based on the policy configuration,
You can configure the Office 365 Licenses Retention policy to specify how you want Active Roles to modify the Azure AD user’s licenses in Azure AD upon a request to deprovision the Azure AD user.
When an Azure user is deprovisioned from the Active Roles Console, Web Interface, or Management Shell, the Office 365 licenses that were assigned to the user during user provisioning are retained based on the Office 365 Licenses Retention policy configuration. As per the policy set, all the licenses or only selected licenses are retained upon the user deprovision.
The changes that take effect after deprovisioning the user are reflected in the Azure portal and the Azure Properties|Licenses tab of the Azure AD user in the Web interface.
Active Roles Console enables you to create a new Deprovisioning Policy Object or Add to the existing ‘Built-in Policy – User Default Deprovisioning’ policy. For instructions on how to create a Deprovisioning policy object, see the section Creating a Policy Object, in the Active Roles Administration Guide. The Office 365 Licenses Retention policy from the User Deprovisioning Policies must be selected to enable retention of the required Office 365 licenses upon Azure AD user deprovisioning.
NOTE: The Office 365 Licenses Retention policy is enabled only when Azure AD is configured.
Please refer to the Administration Guide and/or the link below on how to configure the new policy:
How to configure the Office 365 Licenses Retention policy
https://support.oneidentity.com/technical-documents/active-roles/7.3.3/administration-guide/78