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Active Roles 7.5.4 - Solutions Guide

Active Roles Solutions Overview ERFM Solution Configuration Transfer Wizard Solution Active Roles SPML Provider Skype for Business Server Solution
Introducing Skype for Business Server User Management Supported Active Directory topologies User Management policy Master Account Management policy Access Templates for Skype for Business Server Deploying the Solution Managing Skype for Business Server Users
Management Pack for SCOM

Features

The Management Pack provides the features that you need to monitor your Active Roles environment, such as automated discovery, availability and performance monitoring, and replication monitoring. The Management Pack alerts you to the following error conditions:

  • Administration Service is not responding
  • Active Roles replication failure has occurred
  • Connection to the Active Roles database has been lost
  • Administration Service failed to update a Dynamic Group
  • Administration Service failed to update a Group Family
  • Active Roles Web Interface is unavailable

Monitoring views

The monitoring views are used to centrally monitor availability and health of the Active Roles components in the Operations Manager console’s Monitoring pane. The Management Pack provides the following views:

  • Alerts  Displays the alerts on the computers running the Active Roles Administration Service or Web Interface.
  • Computers  Shows information about the state of the computers running the Active Roles Administration Service or Web Interface.
  • Events  Displays the events on the computers running the Active Roles Administration Service or Web Interface.
  • Performance  Shows performance information collected from the computers running the Active Roles Administration Service or Web Interface.
  • Service Level Exceptions  Displays the unresolved alerts that have exceeded service levels on the computers running the Active Roles Administration Service or Web Interface.
  • Task Status  Shows information indicating task results on the computers running the Active Roles Administration Service or Web Interface.
  • Discovery  Contains separate views allowing you to examine the state of the computers running the Web Interface, computers running the Administration Service, and computers running the Web Interface or Administration Service.
  • Services Monitoring  Contains the views allowing you to monitor availability, health and performance of the Administration Service instances in your environment.
  • Web Interfaces Monitoring  Contains the views allowing you to monitor availability and health of the Web Interface instances in your environment.

Getting started

Install the Management Pack by importing the ActiveRoles.SCOM.MP.xml file into System Center Operations Manager (SCOM). You can install this Management Pack on the following SCOM versions:

  • System Center Operations Manager 2007 R2
  • System Center 2012 - Operations Manager
  • System Center Operations Manager 2016
  • System Center Operations Manager 2019

Monitoring Active Roles Administration Service

This section briefly discusses the processing rules that the Management Pack uses to monitor availability and health of the Active Roles Administration Service:

  • General response
  • Replication monitoring
  • Monitoring of connection to configuration database
  • Monitoring of Dynamic Group-related operations
  • Monitoring of Group Family-related operations
  • Internal error
  • Critical error on startup
  • License system failure

Monitoring of general response and replication is performed by using custom, script-based processing rules. Those rules run on a scheduled basis, analyzing information returned by the scripts and raising an appropriate event if an error situation is detected. The schedule is stored as part of rule configuration data, and can be adjusted by managing rule properties in the Operations Manager console.

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