Enter email users for Active Directory user accounts. Active Directory user accounts can either have a mailbox or be mail-enabled. If a user account already has a mailbox, you must delete the mailbox before you set up an email user for this user account.
NOTE: It is recommended to use account definitions to set up e-mail users for company employees.
- In order to create email users through account definitions, employees must have a central user account and obtain the IT operating data through assignment to a primary department, primary location, or a primary cost center.
- In this case, some of the master data described in the following is mapped through templates from employee master data.
To create an e-mail user
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In the Manager, select the Active Directory | E-mail user category. 
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Click in the result list. 
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On the master data form, enter the master data for the user. 
- Save the changes.
To create an email user for an Active Directory user account manually
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In the Manager, select the Active Directory | User accounts category. 
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In the result list, select the user account then select the Change master data task. 
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Select the Create mail user task. 
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Enter the following information: - 
Active Directory user account: The user account is already selected. 
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Exchange organization: The exchange organization is already selected. Check the setting. 
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Destination address type: Target address type of the email address. 
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Destination address: E-mail address to which the messages should be forwarded. 
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Alias: Unique alias for further identification of the e-mail user. 
 
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- Save the changes.
