Multi-requestable/unsubscribable resources
In the menu, Multi-requestable/unsubscribable Resources, you can view all the resources that you manage. You can request multi-requestable/unsubscribable resources more than once in the IT Shop. These resources must, however, be returned explicitly when they are no longer required. They are assigned to employees after approval has been granted and They remain assigned until the request is canceled. An example of multi-requestable/unsubscribable resources would be printers or monitors.
Some functions have already been described in other menus. You can find all the functions available in this menu listed under "Detailed information about this topic".
To manage multi-requestable/unsubscribable resources
Detailed information about this topic
Software
In the Software menu, you only see the software applications that you are responsible for.
You can assign software directly or indirectly to employees. Indirect assignment is carried out by allocating employees and software in company structures, like departments, cost centers, locations, or business roles. Examples of software that can be assigned are: internet, address management, email or text editing software.
Detailed information about this topic
Adding new software
In the Software menu, add new software. To do this, you enter the master data.
To add a new software application
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Open the Software menu and click New software.
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Configure the following settings for the new software application and click Save.
NOTE: Any fields that are not marked with an asterisk (*) are optional. Optional fields can be filled in when you create the application or at a later stage.
Table 73: Setting and data for new software
|
Name of the software * |
Input field for the software application name.
Enter the name of the software application. |
|
Version * |
Software application version. |
|
Language |
Language settings. The selected language is used in the software application.
Use Assign to select the language. |
|
Service item |
If you assign a service item to the software application, usage of the software application can be booked internally.
Make a new service item using Create a new service item.
Enter the data about the service category and product owner for the new service item in New service item. |
|
Internal product name |
Software application name used internally. |
| Website |
The software application's website. |
| Link to documentation |
Link to the software application's documentation. |
| Description |
Field for additional explanations. |
| Comment |
Field for additional explanations. |
| IT Shop |
If enabled, this option makes the software application available in the IT Shop. |
| Only for use in IT Shop |
This can only be changed if the IT Shop option is set.
If enabled, this option makes the software application available only in the IT Shop. |
| Deactivated |
If enabled, this option adds a disabled software application. |
Devices
You can view your devices in the Devices menu and assign new devices to yourself. If you have sufficient permissions, you can add new devices or make changes to the device assignments for your staff.
To open the "Devices" menu
- Open the menu Responsibilities | My Responsibilities and click Devices.
Detailed information about this topic
