If a request's approval has been delegated to another identity, you can withdraw the delegation.
To withdraw an approval delegation
In the menu bar, click Request > My Actions.
On the Approval History page, in the list, click the request with the approval delegation you want to withdraw.
In the details pane, click Withdraw delegation.
Click Save.
You can escalate the approval of a product request so that a fallback approver or member of the chief approval team can make the approval decision for the request.
To escalate approval for a request
In the menu bar, click Request > My Actions.
On the Pending Requests page, click the request in the list whose approval you want to escalate.
In the details pane, click Escalate approval.
In the dialog, enter a reason for the escalation.
Click Save.
If you have been added to a product request as an additional approver or the approval of the product request was passed to you, you can reject the approval and return the request to the original approver.
To reject an approval
In the menu bar, click Request > My Actions.
On the My Actions page, click Pending Requests.
On the Pending Requests page, in the list, click the request that do not want to make an approval decision about.
In the details pane, click more > Reject approval.
In the dialog, enter a reason for the rejecting.
Click Save.
As an approver of requests, you can set the priority of individual requests. For example, this positions requests at different positions in the request list. This means that if the list is sorted in descending order, requests with high priority are listed at the top.
To change a request's priority
In the menu bar, click Request > My Actions.
On the My Actions page, click Pending Requests.
On the Pending Requests page, click the request in the list whose priority you want to change.
In the details pane, click more > Change priority.
In the Set the priority for this request dialog, in the Priority menu, click the priority you want to use for this request.
Click Apply.
Then make an approval decision about the request (see Approving and denying requests).
NOTE: The modified priority is not changed until you have saved you approval decision about the request.
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