Creating applications
The first step in the onboarding process for an application involves creating a new application. After that, you can assign application entitlements (see Assigning entitlements to applications and IT Shop) and publish them in the Web Portal (see Publishing applications and Publishing application entitlements).
To create a new application
-
In the menu bar, click Data administration > Applications.
-
On the Applications page, click (Create).
-
On the Create Application page, enter the following information about the new application:
-
Application: Enter the name of the application.
-
Description: Enter a description for the application. For example, where and for what the application will be use.
-
Service Category: (Optional) Click Assign and then the service category that you want to assign to the application.
To create a new service category with the same name as the application, leave this field empty.
Under this category, employees can find all associated products available to be requested in, for example, the Web Portal.
-
Manager: (Optional) Select a manager for the application. This manager is responsible for the application and can manage the application.
TIP: You can enter part of an employee's name to filter the list and then select one of the suggested names.
-
Owner (application role): (Optional) Click Assign and then the application role whose members can manage the application.
-
(Optional) In the Icon field, click Add and perform the following:
-
In the Edit Application Icon dialog, click one of the suggested icons or click Upload Image and load an image (in png format) from your hard disk.
-
Click Save.
-
In the Create Application pane, click Save.
This creates the application. Now you can edit the application to configure more settings and to assign application entitlements.
Related topics
Editing applications
To make changes to existing applications, you can edit them at any time. If you edit an application, you can change some properties directly, such as assigning an to the application.
You can also assign and publish application entitlements and then unassign and unpublish them again.
To edit application properties
-
In the menu bar, click Data administration > Applications.
-
On the Applications page, click the application you want to edit.
-
On the application's overview page, click the Details tab.
-
On the Details tab, next to General, click Edit.
-
In the Edit Application pane, change any application data required:
-
(Optional) Under Icon, click Add/Change and perform the following:
-
In the Edit Application Icon dialog, click one of the suggested icons or click Select image and load an image (in PNG format) from your hard disk.
-
Click Save.
-
Application: Enter the name of the application.
-
Description: Enter a description for the application. For example, where and for what the application will be use.
-
Manager: Select a manager for the application. This manager is responsible for the application and can manage the application.
TIP: You can enter part of an employee's name to filter the list and then select one of the suggested names.
-
Owner (application role): Select the application role whose members can configure the application.
-
Approver (application role): Select an approver application role. If an employee requests one of the application's application entitlements, the members of this application role make the approval decision about the request (if the BE - Approver of a business application approval procedure is used).
-
IT Shop structures: Select the shop that you want to publish the application in.
-
Enter more details in the following fields. These field only serve to provide information and do not have any functionality:
-
Applications: user account assignments: Select the user accounts used by the application. Perform the following actions as well:
-
Click Assign/Change next to the field.
-
In the Edit User Accounts pane, set the check box next to the respective user account.
-
Click Apply.
-
Environment: Select the application's environment.
-
Web page: Enter a URL for the application. Use the following format: https://www.example.com or http://www.example.com.
-
Integrated authentication: Check this box if the application uses integrated authentication. Also enter the Authentication directory service.
-
Authentication directory service: Select the authentication directory service used by the application.
-
Federation enabled: Check this box if the application supports federations.
-
Multi-factor authentication: Check this box if the application supports multi-factor authentication.
-
Single sign-on: Check this box if the application supports single sign-on.
-
Redirection URL: Enter a URL for forwarding to a login with single sign-on. Use the following format: https://www.example.com or http://www.example.com.
-
Number of purchased items: Enter how many licenses have been purchased for the application.
-
Risk index: Enter the application's risk index. The higher this value is, the higher the risk of requests for application objects.
-
Functional area: Select the functional area the application belongs to.
Perform the following actions to do this:
-
Click Assign/Change next to the field.
-
In the Edit Functional Area pane, click the respective functional area.
-
Date of next attestation: Enter the date to attest the application. Click (Calendar) to do this and use the date picker to select the date.
-
Click Save.
Detailed information about this topic
Assigning entitlements to applications
If an application is going to need entitlements at some point or they should be requestable, you must assign them to the application. You can publish these application entitlements later to make them requestable.
To assign an entitlement to an application
-
In the menu bar, click Data administration > Applications.
-
On the Applications page, click the application to which you want to assign an application entitlement.
-
On the application overview page, click the Application entitlements tab.
-
On the Application entitlements tab, perform one of the following actions:
-
If the application has not yet been assigned application entitlements, click Assign application entitlement.
-
If the application has already been assigned application entitlements, click Assign.
-
In the Application entitlements assigned pane, in the Type menu, select the type of application entitlement you want to assign to the application.
-
Select the check box next to the application entitlement that you want to assign to the application.
TIP: To select all the application entitlements listed, select the check box at the top of the list.
-
Click Assign.
To merge multiple application entitlements into one system role and then assign it to the application
-
In the menu bar, click Data administration > Applications.
-
On the Applications page, click the application to which you want to assign an application entitlement.
-
On the application overview page, click the Application entitlements tab.
-
On the Application entitlements tab, perform one of the following actions:
-
If the application has not yet been assigned application entitlements, click Assign application entitlement.
-
If the application has already been assigned application entitlements, click Assign.
-
In the Application entitlements assigned pane, in the Type menu, select the type of application entitlement you want to assign to the application.
-
Select the check box next to the application entitlements that you want to merge into a system role.
TIP: To select all the application entitlements listed, select the check box at the top of the list.
-
Click Merge Application Entitlements Into System Role.
-
Perform one of the following actions:
-
To merge the application entitlements into a new system role, enable the Create new system role option, enter a name for the new system role in the Name input field, and click Create new system role.
-
To merge the application entitlements into an existing system role, enable the Add to existing system role option, click the appropriate system role, and click Add to system role.
Unassigning application entitlements
If application entitlements that are assigned to an application, are not required anymore, you can remove them from the application at anytime.
NOTE: If a application entitlements has already been published, it is unpublished at the same time and requests associated with it are canceled.
To unassign an application entitlement
-
In the menu bar, click Data administration > Applications.
-
On the Applications page, click the application from which you want to remove an assignment.
-
On the application overview page, click the Application entitlements tab.
-
On the Application entitlements tab, select the check box in front of the application entitlements you want to publish.
TIP: To select all the application entitlements listed, select the check box at the top of the list.
-
Click Unassign.
-
In the Unassign Application Entitlement dialog, click Unassign.